Customer Service Representative
Akkodis is seeking a
Customer Service Representative
for a
Contract 12+ Months
job with a client in
Fort Lauderdale, FL .
Rate Range:
$30/hour to $35/hour; on W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.
Provide accurate product or service information to customers, addressing any questions or concerns.
Monitor customer service interactions, ensuring all inquiries are addressed promptly and documented.
Resolve escalated customer complaints and issues in a timely and professional manner.
Analyze customer feedback and identify opportunities for improvement in service delivery.
Desired Qualifications:
Bachelor’s degree in a relevant field.
Proven experience in a customer service role.
Strong communication skills, both written and verbal.
Ability to handle difficult customer interactions with professionalism and empathy.
Detail-oriented with a focus on delivering high-quality service.
Strong understanding of order management systems and ERP software (e.g., SAP).
Proficient with Excel and Outlook.
Preferred Qualifications:
2+ years working for product manufacturing.
If you are interested in this role, then please click
APPLY NOW . For other opportunities available at Akkodis, or any questions, feel free to contact me at
610 206 0818
or
karan.patel@akkodisgroup.com .
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr
Customer Service Representative
for a
Contract 12+ Months
job with a client in
Fort Lauderdale, FL .
Rate Range:
$30/hour to $35/hour; on W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.
Provide accurate product or service information to customers, addressing any questions or concerns.
Monitor customer service interactions, ensuring all inquiries are addressed promptly and documented.
Resolve escalated customer complaints and issues in a timely and professional manner.
Analyze customer feedback and identify opportunities for improvement in service delivery.
Desired Qualifications:
Bachelor’s degree in a relevant field.
Proven experience in a customer service role.
Strong communication skills, both written and verbal.
Ability to handle difficult customer interactions with professionalism and empathy.
Detail-oriented with a focus on delivering high-quality service.
Strong understanding of order management systems and ERP software (e.g., SAP).
Proficient with Excel and Outlook.
Preferred Qualifications:
2+ years working for product manufacturing.
If you are interested in this role, then please click
APPLY NOW . For other opportunities available at Akkodis, or any questions, feel free to contact me at
610 206 0818
or
karan.patel@akkodisgroup.com .
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr