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Content and Communications Manager

AIA New Orleans, New Orleans, Louisiana, United States, 70123

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HIRING: Manager, Content & Communications We are a small office with big ideas. We believe good architecture and design matters, and

because of this, we are dedicated to supporting the profession, as well as advocating for healthier,

safer and more sustainable buildings in our city and region.

About the American Institute of Architects (AIA) New Orleans – a 501(c)6 non-profit AIA New Orleans is a member-driven professional association that advances the practice of

architecture in New Orleans through a comprehensive program of professional development,

professional peer engagement, advocacy, and public awareness activities. AIA holds several big

annual events: Design Awards, Brew & 'Cue, Bowling Tournament, Golf Tournament, and manages

other ongoing education events like construction tours and “Town Halls” with city and state officials.

Description: The Content & Communications Manager is the voice, storyteller, and connective tissue of our

organization. This role shapes how we communicate with architect members, professional affiliates,

partners, and the broader community—ensuring our mission, programs, and people are clearly, creatively,

and consistently represented across all platforms.

This position blends strategic communications, content creation, program support, and operational

coordination. The ideal candidate is an organized, creative self-starter who enjoys managing messaging,

logistics, and relationship-building to help an organization thrive.

Job Responsibilities: Communications & Content Creation

Develop, write, design, and distribute engaging content across digital platforms, including:

Email campaigns and newsletters

Social media posts, stories, and promotions

Website updates and original written content

Event marketing and announcements

Tell the story of the organization’s mission, programs, and members in a way that encourages participation and community connection.

Maintain a consistent brand voice and visual identity across all communications.

Support the development, promotion, and execution of organizational programs, events, and initiatives.

Coordinate outreach efforts to increase attendance, engagement, and participation across member and public‑facing programs.

Assist with program logistics, communications, and follow‑up in collaboration with committees, volunteers, and leadership.

Help identify opportunities to expand programming reach and strengthen community partnerships.

Member, Community & Appointment Coordination

Serve as a key communications contact for:

Architect members

Professional affiliate members

Volunteers, partners, and members of the general public

Coordinate appointment scheduling for meetings, programs, tours, and use of organizational spaces.

Manage calendars and communications related to Executive Director meetings, committee coordination, and program planning.

Office & Executive Support

Provide administrative and operational support to the Executive Director.

Assist with internal communications, scheduling, and coordination related to board and committee activities.

Support daily office operations and ensure smooth coordination between staff, members, and partners.

Data, Facilities & Operations Management

Manage member and contact data, ensuring accuracy across databases and platforms.

Track engagement metrics for emails, social media, website traffic, and programs; assist with reporting and insights.

Help oversee the organization’s brick‑and‑mortar location, including scheduling, basic facilities coordination, and on‑site support for events and programming.

Candidate Qualifications:

Bachelor’s Degree, or equivalent experience with strong professional references.

Demonstrated success in event coordination and implementation.

Demonstrated interest in architecture / design / urbanism or related field and a strong commitment to the advancement of the built environment and design in New Orleans.

The ideal candidate is an energetic, goal‑oriented, team player, with a mix of people‑facing skills and a conscientiousness for accuracy and clarity.

Experience with applications such as MS Office, Google Suite, Adobe Creative Suite, Facebook, Instagram, LinkedIn, Wordpress, and Canva preferred.

A self‑starter, good at follow‑up, and successful at managing multiple deadlines.

Actively embraces technology and seeks efficiency in processes and workflow.

Excellent written and verbal communication skills.

About the Position:

This position is full‑time, with a health care stipend, comp time / vacation / sick leave benefits, professional membership fees, and non‑elective retirement (does not require a contribution from you) benefits after one year of employment.

Salary shall be commensurate with experience and beginning at $45,000.

You will work in a fast‑paced and collaborative team atmosphere, splitting time between working from home and working in our office.

Occasional early morning, evening, and weekend hours are required.

There will be at least 2 rounds of interviews.

Anticipated start date is

April 1, 2026.

Come as You Are: We're proud to be an equal opportunity employer - and celebrate our differences, regardless of

Veteran status. If you’re smart, good at what you do, and like what you do, come as you are.

How to Apply: In this application, you will be asked to submit a resume, as well as answer several long-format

questions related to the position. We recommend that you review the job descriptions entirely, and

prepare your answers before completing the application. More information can be found online

https://www.aianeworleans.org/hiring.

Long-Format Questions: We ask these questions to learn more about who you are as a professional and as a person. You

will work closely with many of our members and industry partners. Your honest, personal answers

should tell us more about how you think, and who you are.

Why Are You Interested in This Opportunity? How does your background align with this organization and role? How many years of related

experience do you have? What can you bring to the table? How does this position help you

advance your own personal and/or professional goals?

What’s an Accomplishment You’re Most Proud Of? Describe a successful project you were heavily involved in from start to finish, and tell us about

your role throughout the project. What did you learn? What would you have done differently?

Provide as much detail as you can.

Choose Any Building or Public Space in New Orleans, And Describe How You Would Highlight It Through an Event, Article, or Otherwise.

Tell us what space inspires you, and how you would celebrate it!

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