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Client Relationship Manager

BeloForm Craft, Boston, Massachusetts, us, 02298

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Company Description At Beloform Craft, we are dedicated to delivering excellence through precision, organization, and innovation. Our company is built on professionalism, attention to detail, and a commitment to supporting high-performing teams. We value integrity, efficiency, and collaboration, creating a structured yet dynamic environment where individuals can thrive and grow.

Job Description As a Client Relationship Manager, you will serve as the primary point of contact between Beloform Craft and our valued clients. You will play a key role in nurturing partnerships, ensuring client satisfaction, and identifying opportunities to enhance service delivery and business growth. This role requires strong communication skills, strategic thinking, and a commitment to excellence.

Responsibilities

Build and maintain strong, long-term client relationships

Serve as the main liaison for client communications and inquiries

Understand client needs and provide tailored solutions

Coordinate with internal teams to ensure timely and high-quality service deliveryMonitor client satisfaction and address concerns proactively

Identify opportunities to expand services and strengthen partnerships

Maintain accurate records of client interactions and agreements

Qualifications

Excellent verbal and written communication skills

Strong interpersonal and relationship-building abilities

Organizational and time-management skills

Problem-solving and strategic thinking capabilities

Professional demeanor and client-focused mindset

Ability to work collaboratively in a team environment

Proficiency in standard office and client management tools

Additional Information

Competitive salary ($48,000 – $53,000 per year)

Growth opportunities and professional development

Skill development in relationship management and strategic communication

Supportive and collaborative work environment

Full-time employment stability

Opportunity to contribute to a growing and respected company

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