General Summary Of Position
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties And Responsibilities
Maintain and manage Granite’s Premier accounts.
24 x 7 availability to support your assigned accounts.
Conduct weekly meetings with assigned Premier accounts.
Minute each meeting weekly and follow up on all actions.
Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
Communicate directly with customers, sales and internal staff.
Required Qualifications
Bachelor’s Degree
Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications
Excellent customer service skills
Ability to work under pressure
Ability to meet deadlines
Excellent problem-solving skills
Ability to work independently as well as in a group
Strong multi-tasking and organizational skills
Excellent interpersonal and communication skills
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Duties And Responsibilities
Maintain and manage Granite’s Premier accounts.
24 x 7 availability to support your assigned accounts.
Conduct weekly meetings with assigned Premier accounts.
Minute each meeting weekly and follow up on all actions.
Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
Communicate directly with customers, sales and internal staff.
Required Qualifications
Bachelor’s Degree
Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications
Excellent customer service skills
Ability to work under pressure
Ability to meet deadlines
Excellent problem-solving skills
Ability to work independently as well as in a group
Strong multi-tasking and organizational skills
Excellent interpersonal and communication skills
#J-18808-Ljbffr