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Carrier Sales Representative

R+L Global Logistics, Ocala, Florida, United States, 34470

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Capacity Procurement Executive I is responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service.

Responsibilities

Ensure that customers freight is covered by managing the pickup, transit and on-time delivery

Present multiple modes of transportation options to your customer base

Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers

Dispatch carriers and properly update loads within our transportation management system

Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise

Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently

Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers

Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover

Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities

Always provide exceptional customer service to internal team members, partner carriers and customers

Qualifications, Knowledge, Skills, and Abilities

High school Diploma or GED

Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred

Have the drive, assertiveness, passion, and dedication to succeed in the logistics industry

Ability to multitask in a fast-paced environment with rapidly changing priorities

Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service

Strong negotiation, communication and relationship-building skills

Ability to work flexible schedule

Willingness to relocate for job advancement a plus

Previous experience in a full truckload environment a plus

Previous experience with McLeod or external load boards a plus

Basic knowledge of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal

Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization

Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service

Proficiency with Microsoft Office Suite

Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plus l

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