Customer Relations Representative - State Farm Agent Team Member

Overview

Customer Relations Representative - State Farm Agent Team Member. Full Time in Tucson, AZ. Likely responds to inquiries within 24 hours.

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

ABOUT OUR AGENCY

Tom has been a State Farm agent for 43 years, building an agency grounded in professionalism, genuine care for clients, and a team environment where people enjoy working together. With a team of 12, the office blends high standards with a warm, supportive culture. Tom was born in Long Beach, California, played college basketball for legendary coach Lute Olson, and remains active in his church community. The leadership style is disciplined, team-focused, and deeply committed to serving others. The agency offers perks including a 401k, health benefits, weekly prize competitions, and quarterly team-building events.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support.

We are seeking a customer-focused and empathetic team member with potential for internal growth, especially for driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.

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