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Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service, and billing in person or over the phone. Completes and records sales transactions accurately in Optical, Service, Healthcare, Patient, Skills

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Admin Support (Non-Clinical)

Principal Duties and Responsibilities:

Effectively maintains multiple phone lines while utilizing proper telephone etiquette. Turns information inquiries into scheduled appointments.
Accurately and efficiently schedules appointments, completes and maintains patient electronic medical records. Accurately and consistently maintains the cash drawer and sales ledger.
Explains Ocular Corneal Tomography to all patients over the age of 18.
Performs entry into HFO's point of sale system.
Performs prescription entry for eyeglasses and contact lenses. Follows medical triage guidelines for emergency cases.
Communicates prescription information with pharmacies. Places order and directly ships to patient homes or businesses.
Interprets doctor's prescriptions and answers customer questions. Suggests products and enhancements to address specific prescription questions.
Answers basic and complex customer questions or concerns. Has an understanding of products and services that are available to customers.
Demonstrates a desire to create value for customers and exceed customer expectations.
Handles multiple customers effectively with tact and a sense of urgency. Redirects customers to appropriate source if necessary.
Trained on Web Denis, Medicare/Medicaid certified to speak with agents.
Works closely with all departments to coordinate services.

Knowledge, Skills and Abilities Required:

High School Diploma or GED required.
Basic math skills required.
Previous retail, hospitality, or customer service experience required. Previous optical experience preferred.
Ability to demonstrate effective organization skills, prioritize multiple tasks and daily activities.
Requires completion of all training courses as directed by Henry Ford OptimEyes.
Must practice the customer skills as provided through on-going training and in-services.

Working Conditions:

Works in retail optical environment.
Must attend monthly staff meetings, before hours, to promote and build effective teams to insure everyone is committed to corporate goals.
Requires evening and weekend hours.
Must be able to walk, stand and bend for extended periods of time

","

Admin Support (Non-Clinical)

Greets and directs patients in a friendly, professional and efficient manner. Investigates and resolves pa...",["B","2619325411"],"Work at Henry Ford Health System","/jobs/2619325411-optical-service-rep-full-time-west-bloomfield","/jobs?keyword=Henry+Ford+Health+System",{"_429":428,"_434":530,"_453":454,"_445":531,"_243":532,"_441":532,"_427":428,"_111":533,"_431":432,"_433":194,"_455":454,"_443":534,"_425":535,"_456":536,"_430":127,"_477":478,"_461":537,"_479":533,"_480":534,"_482":538,"_484":539,"_486":540},["D",1771372800000],"Serra Ford Farmington Hills","None","Automotive Used Vehicle Sales Associate","Farmington, MI, US, 48331",["B","2619493203"],"Work at Serra Ford Farmington Hills","/jobs/2619493203-automotive-used-vehicle-sales-associate","/jobs?keyword=Serra+Ford+Farmington+Hills","/jobs?location=Farmington%2C+MI%2C+US%2C+48331","/jobs?keyword=Automotive+Used+Vehicle+Sales+Associate",{"_429":428,"_434":542,"_453":454,"_445":543,"_243":544,"_441":545,"_427":428,"_111":546,"_431":432,"_433":194,"_455":454,"_443":444,"_425":547,"_456":548,"_430":130,"_477":549,"_461":550,"_479":546,"_480":444,"_482":551,"_484":485,"_486":552},["D",1768929137000],"Potbelly - Farmington Hills","Potbelly - Farmington Hills is looking for a full time or part time crew member to join our team in Farmington Hills, MI. As a Potbelly - Farmington Hills crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.\n \n What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.\n \n Responsibilities:\n -Knowledge of proper safe handling techniques for all food or chemicals used\n -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary\n -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas\n -Assists with receiving delivery of product on behalf of our restaurant team\n -Complete daily and weekly checklists\n -Maintain a proactive approach to the health, safety and security of all staff at all times\n -Be vigilant for any hazards, alerting a manager as necessary\n -Greet guests and provide a memorable experience\n -When necessary, resolve guest issues\n -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations\n -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Potbelly - Farmington Hills\n -Bring your outgoing personality and smiles\n \n We can't wait to see you for an interview for our full time or part time crew member position at Potbelly - Farmington Hills. Apply now!","Potbelly - Farmington Hills is looking for a full time or part time crew member to join our team in Farmington Hills, MI. As a Potbelly - Farmingto...","Counter Crew Member",["B","2623765293"],"Work at Potbelly - Farmington Hills","29 days ago","/jobs/2623765293-counter-crew-member","/jobs?keyword=Potbelly+-+Farmington+Hills","/jobs?keyword=Counter+Crew+Member",{"_429":428,"_434":554,"_453":454,"_445":555,"_243":556,"_441":557,"_427":428,"_111":558,"_431":194,"_433":194,"_455":454,"_443":444,"_425":559,"_456":560,"_430":115,"_477":561,"_461":562,"_479":563,"_480":444,"_482":564,"_484":485,"_486":565},["D",1771467338000],"Atria Group LLC","Must have working knowledge of QNX and/or Embedded Linux.\nDuration : 6 -12 Months\n\nMust have working knowledge of QNX and/or Embedded Linux.\nDuration : 6 -12 Months\n\nLocation : Farmington Hills MI\n\nDomain Description: The Media Domain focuses on the development of software for the management and playing of the various media types and formats supported by the infotainment software system including USB sticks, SD cards, iPods/iPhones/iPads, MTP devices, Bluetooth, compressed and uncompressed audio and video. Software development is in C++, C, Java, and other scripting languages such as Lua and Action Script.\n\nRole:\n\nA software engineer in this position will focus their time developing and testing software. As a Senior Engineer they will be expected to function as a lead on a project and represent the media team in internal and external customer meetings.\nThe person most successful in this position will have a strong understanding of current media types and formats as well as experience with user interface technologies such as Action Script, HTML 5, QT and app development on Android. This engineer should have strong technical knowledge on the linux, Android and QNX operating systems.\nEssential Responsibilities of a Senior Software Engineer:\nWorking knowledge of software development tools (debuggers, emulators, compilers, etc).\nWorking knowledge of software development processes.\nWorking knowledge of embedded operating systems.\nAnalyze customer and internal requirements and specifications and translates these into software designs.\nAnalyze existing embedded software to add features, make modifications, and/or port to different platforms.\nTests software designs and code at the unit and system level to insure that all requirements are met and the highest software quality is achieved.\nParticipates in internal and customer driven design reviews throughout program.\nCoordinates software development activities with software team leader.\nIdentifies product requirement or performance issues. Works with software team leader to negotiate resolution.\nCommunicate with peers inside the Harman group to coordinate software development. This includes occasional travel for training or coordination with other groups.\nManages small projects and technical resources, including planning, estimating and follow through.\nManages large projects and technical resources, including planning, estimating, and developing requirements in compliance with the established software development process.\nWorks with the customer to further define requirements and to resolve issues.\nMay direct the work of 1-2 other engineers.\n\nBasic Qualifications:\nBachelors Degree\n4-6+ years of embedded software development or testing.\n5+ years of C/C++ or other structured language.\nExperience developing and debugging software in a real-time, embedded, multiprocessor, multi-interface environment.\n\nPreferred Qualifications:\nDegree in Computer Science or equivalent.\nRTOS experience for development on Infotainment, Audio or Multimedia products.\nWorking knowledge of QNX and/or Embedded Linux.\nFamiliarity with user interface technologies such as Action Script, HTML 5, or QT.\nStrong attention to detail.\nExemplary verbal and written communication skills.\nCreative problem-solver capable of analyzing and reproducing complex software defects.\nCapable project management and time management skills.\n\nAdditional Information All your information will be kept confidential according to EEO guidelines.\n\n#J-18808-Ljbffr","Must have working knowledge of QNX and/or Embedded Linux.\nDuration : 6 -12 Months\n\nMust have working knowledge of QNX and/or Embedded Linux.\nDura...","Android Developer with Multimedia Job at Atria Group LLC in Farmington Hills",["B","1254530587"],"Work at Atria Group LLC","2 hours ago","/jobs/1254530587-android-developer-with-multimedia-job-at-atria-group-llc-in-farmington-hills","Android Developer with Multimedia Job at Atria Group LLC in Farmi...","/jobs?keyword=Atria+Group+LLC","/jobs?keyword=Android+Developer+with+Multimedia+Job+at+Atria+Group+LLC+in+Farmi...","actionData","errors"]