We are seeking an experienced Senior Business Analyst / Specialist to partner with finance and operations teams to ensure Epicor is used effectively, consistently, and in alignment with Epicor best practices. This role serves as a key liaison between business users and technical teams, supporting Epicor throughout its entire lifecycle — from process design and training to optimization, upgrades, and cloud migrations.
The ideal candidate deeply understands manufacturing operations, Epicor financials, advanced Epicor modules, and tools that integrate with Epicor to complement the business, enhancing productivity. You’ll translate business needs into well-designed Epicor solutions while maintaining strong security controls and data integrity.
Key Responsibilities
Serve as the Epicor application and process SME, partnering directly with end users across finance, supply chain, manufacturing, procurement, order management, and logistics
Analyze, standardize, and improve business processes using Epicor best practices, asking insightful questions to identify root causes and drive efficiency
Own Epicor support across its full application lifecycle, from implementation and optimization through upgrades, cloud migrations, and steady-state production support
Ensure business processes are documented and maintained
Identify opportunities to optimize Epicor usage through process redesign, automation, and adoption of new Epicor capabilities
Design, create, and maintain BAQs, Dashboards, BPMs, and Data Directives, leveraging a strong understanding of Epicor tables, schemas, and relationships
Work closely with developers on customizations, extensions, and interfaces
Develop and maintain process documentation, test scripts, and training materials
Perform end-to-end testing, including unit, integration, and regression testing
Deliver user training and provide ongoing change management support
Ensure Epicor security roles, permissions, and access controls are properly designed and enforced
Aid in Epicor upgrades, on-premises to cloud migration and non-Epicor to Epicor migrations
Operate effectively within Epicor Kinetic (Web / Cloud) and multi-company environments
Required Qualifications
5+ (or 7+) years of experience as a Business Analyst or similar specializing in Epicor ERP
Strong understanding of the Manufacturing business
In-Depth knowledge of the entire Epicor lifecycle, finance, supply chain, forecasting, demand planning, MRP/MPS, AP Automation, Scheduling, Quality control, order fulfillment, purchasing, inventory control.
Experience with tools that integrate with Epicor complementing and improving business productivity
Excellent analytical, communication, and problem-solving skills
Experience supporting project activities, including coordination, tracking progress, and communicating with stakeholders
Strong SQL and BAQ development
Strong understanding of Epicor table structures, relationships, and architecture
Hands-on experience with dashboard creation, BPMs and Data Directives
Experience with working in multi-company or multi-site Epicor environments
Willingness and ability to travel up to 50%, based on project phase and business needs
Preferred / Nice-to-Have
Experience with Epicor upgrades and version transitions
Experience with leveraging AI-powered tools and technologies to improve development efficiency
Knowledge of Data Warehousing techniques, preferably Microsoft, such as ETL and Power BI tools
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The ideal candidate deeply understands manufacturing operations, Epicor financials, advanced Epicor modules, and tools that integrate with Epicor to complement the business, enhancing productivity. You’ll translate business needs into well-designed Epicor solutions while maintaining strong security controls and data integrity.
Key Responsibilities
Serve as the Epicor application and process SME, partnering directly with end users across finance, supply chain, manufacturing, procurement, order management, and logistics
Analyze, standardize, and improve business processes using Epicor best practices, asking insightful questions to identify root causes and drive efficiency
Own Epicor support across its full application lifecycle, from implementation and optimization through upgrades, cloud migrations, and steady-state production support
Ensure business processes are documented and maintained
Identify opportunities to optimize Epicor usage through process redesign, automation, and adoption of new Epicor capabilities
Design, create, and maintain BAQs, Dashboards, BPMs, and Data Directives, leveraging a strong understanding of Epicor tables, schemas, and relationships
Work closely with developers on customizations, extensions, and interfaces
Develop and maintain process documentation, test scripts, and training materials
Perform end-to-end testing, including unit, integration, and regression testing
Deliver user training and provide ongoing change management support
Ensure Epicor security roles, permissions, and access controls are properly designed and enforced
Aid in Epicor upgrades, on-premises to cloud migration and non-Epicor to Epicor migrations
Operate effectively within Epicor Kinetic (Web / Cloud) and multi-company environments
Required Qualifications
5+ (or 7+) years of experience as a Business Analyst or similar specializing in Epicor ERP
Strong understanding of the Manufacturing business
In-Depth knowledge of the entire Epicor lifecycle, finance, supply chain, forecasting, demand planning, MRP/MPS, AP Automation, Scheduling, Quality control, order fulfillment, purchasing, inventory control.
Experience with tools that integrate with Epicor complementing and improving business productivity
Excellent analytical, communication, and problem-solving skills
Experience supporting project activities, including coordination, tracking progress, and communicating with stakeholders
Strong SQL and BAQ development
Strong understanding of Epicor table structures, relationships, and architecture
Hands-on experience with dashboard creation, BPMs and Data Directives
Experience with working in multi-company or multi-site Epicor environments
Willingness and ability to travel up to 50%, based on project phase and business needs
Preferred / Nice-to-Have
Experience with Epicor upgrades and version transitions
Experience with leveraging AI-powered tools and technologies to improve development efficiency
Knowledge of Data Warehousing techniques, preferably Microsoft, such as ETL and Power BI tools
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