Employee & Labor Relations Specialist
City of Boynton Beach, Boynton Beach, Florida, United States, 33435
Overview
The Employee & Labor Relations Specialist provides a variety of confidential, professional level activities in planning, organizing, and conducting employee & labor relations activities for the City of Boynton Beach.
Under general supervision, employee performs assignments of considerable difficulty requiring the exercise of reasonable initiative and independent judgment in drafting, interpreting, and implementing rules, regulations, policies, and procedures. Work is performed in accordance with state and federal guidelines, legislation, accepted practices, existing arrangements, and union contracts with which the municipal government must comply.
Employee participates, as required, in discipline administration; grievance administration processes including arbitration or other grievance appeal processes; and unemployment compensation hearings.
Incumbent works with the City’s negotiating team in the collective bargaining process, conducts research to develop negotiation strategy for consideration by superiors, drafts contractual language, performs research, and costs out union and city proposals.
Performs employee relations activities such as assisting in the grievance process, interpreting collective bargaining provisions, investigating and responding to complaints or charges filed against the City through internal grievances or external agencies.
Assists with addressing employee performance and conduct issues, including guidance, review, and approval of corrective actions (involving performance improvement plans, progressive disciplinary procedures, and recommendations for termination).
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with the policies, practices, and legal considerations.
Support HR leadership and the labor relations team during collective bargaining processes by conducting research, drafting summaries, and maintaining documentation.
Oversee City’s policy management system, and maintains a standard format for policies to be reviewed and revised on a scheduled basis. Coordinates policies and procedure development and dissemination.
Develops, reviews, updates, implements, and ensures compliance with standard operating procedures, HR policies, and personnel rules, while maintaining current knowledge of applicable laws, regulations, and emerging best practices.
Responds to reemployment assistance notices (claims) and coordinates payment for Reemployment Assistance (unemployment).
Prepare and submit the bi-annual EEO‑4 report to the Equal Employment Opportunity Commission. Assist in maintaining the City’s EEO Plan and provide supporting grant documentation as needed such as the EEO Short Form.
Maintains strict confidentiality throughout conversations and investigations. Manages highly confidential human resources information and exercises sound judgment in handling or working with confidential data and situations.
Develops effective relationships within the City to promote good labor and employee relations across the organization.
Contribute to ongoing process improvements by identifying areas for increased efficiency or policy updates and sharing observations with HR management.
Assists with administering all provisions of collective bargaining agreements, including but not limited to contract interpretation and adherence.
Assists with advising and training managers and supervisors in best practices and strategies for managing work groups and employee relations.
Qualifications
Bachelor’s degree from an accredited college or university in human resources management, industrial psychology, public administration, business administration, or related field; and
Within the last five (5) years must possess three (3) years of professional experience in employee relations, labor relations, performance management, grievance administration, dispute resolution, and policy administration; and
Must possess [or obtain within two (2) years of hire] a Certified Labor Relations Professional (CLRP) Certification through FPELRA or NPELRA.
Must possess [or obtain within fourteen (14) months of hire] and maintain a valid Florida driver’s license.
Preferred Qualifications Master’s degree from an accredited college or university in human resources management, industrial psychology, public administration, or business administration is highly preferred.
Local municipal human resources experience.
Employee Relations and Investigations Certification.
Certification through HRCI, SHRM or PSHRA‑HR.
Human Resources experience with a Public Safety, Emergency Management, Law Enforcement or Fire Department.
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e‑mail and social media.
Effectively communicates with supervisor, employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously responds to inquiries for information from various individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to provide high quality customer service.
Ability to effectively communicate digitally, orally, and in writing.
Ability to analyze data and identify trends.
Ability to reach consensus between individuals.
Ability to deal effectively across all levels of the organization.
Ability to quickly adapt to change and keep a flexible approach to work.
Ability to establish and maintain effective and harmonious working relationships during all interactions in the performance of duties.
Ability to provide clear direction and effectively communicate policies to eliminate or reduce potential conflicts.
Ability to create a work environment to encourage excellence, to reward performance and to embrace change.
Knowledge, Skills and Abilities Knowledge of federal, state, and local laws, ordinances, policies, standards, regulations, and practices applicable to labor relations, human resource issues, equal employment opportunity, ADA, FMLA and civil service rules and regulations or the ability to rapidly acquire such knowledge in a reasonable period.
Ability to prepare accurate and thorough written records and reports.
Understanding of negotiation techniques.
Understanding of dispute resolution and compensation administration.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Experience with employment law and labor relations.
Experience with ER procedures and processes.
Skill in effectively managing and completing multiple assignments in a fast‑paced environment.
Skill in attention to detail.
Physical and Sensory Requirements / Environmental Factors Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements : Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors : Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an
Equal Opportunity Employer (EEO)
and
Affirmative Action Employer . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA)
protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
Veterans' Preference Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
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Under general supervision, employee performs assignments of considerable difficulty requiring the exercise of reasonable initiative and independent judgment in drafting, interpreting, and implementing rules, regulations, policies, and procedures. Work is performed in accordance with state and federal guidelines, legislation, accepted practices, existing arrangements, and union contracts with which the municipal government must comply.
Employee participates, as required, in discipline administration; grievance administration processes including arbitration or other grievance appeal processes; and unemployment compensation hearings.
Incumbent works with the City’s negotiating team in the collective bargaining process, conducts research to develop negotiation strategy for consideration by superiors, drafts contractual language, performs research, and costs out union and city proposals.
Performs employee relations activities such as assisting in the grievance process, interpreting collective bargaining provisions, investigating and responding to complaints or charges filed against the City through internal grievances or external agencies.
Assists with addressing employee performance and conduct issues, including guidance, review, and approval of corrective actions (involving performance improvement plans, progressive disciplinary procedures, and recommendations for termination).
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with the policies, practices, and legal considerations.
Support HR leadership and the labor relations team during collective bargaining processes by conducting research, drafting summaries, and maintaining documentation.
Oversee City’s policy management system, and maintains a standard format for policies to be reviewed and revised on a scheduled basis. Coordinates policies and procedure development and dissemination.
Develops, reviews, updates, implements, and ensures compliance with standard operating procedures, HR policies, and personnel rules, while maintaining current knowledge of applicable laws, regulations, and emerging best practices.
Responds to reemployment assistance notices (claims) and coordinates payment for Reemployment Assistance (unemployment).
Prepare and submit the bi-annual EEO‑4 report to the Equal Employment Opportunity Commission. Assist in maintaining the City’s EEO Plan and provide supporting grant documentation as needed such as the EEO Short Form.
Maintains strict confidentiality throughout conversations and investigations. Manages highly confidential human resources information and exercises sound judgment in handling or working with confidential data and situations.
Develops effective relationships within the City to promote good labor and employee relations across the organization.
Contribute to ongoing process improvements by identifying areas for increased efficiency or policy updates and sharing observations with HR management.
Assists with administering all provisions of collective bargaining agreements, including but not limited to contract interpretation and adherence.
Assists with advising and training managers and supervisors in best practices and strategies for managing work groups and employee relations.
Qualifications
Bachelor’s degree from an accredited college or university in human resources management, industrial psychology, public administration, business administration, or related field; and
Within the last five (5) years must possess three (3) years of professional experience in employee relations, labor relations, performance management, grievance administration, dispute resolution, and policy administration; and
Must possess [or obtain within two (2) years of hire] a Certified Labor Relations Professional (CLRP) Certification through FPELRA or NPELRA.
Must possess [or obtain within fourteen (14) months of hire] and maintain a valid Florida driver’s license.
Preferred Qualifications Master’s degree from an accredited college or university in human resources management, industrial psychology, public administration, or business administration is highly preferred.
Local municipal human resources experience.
Employee Relations and Investigations Certification.
Certification through HRCI, SHRM or PSHRA‑HR.
Human Resources experience with a Public Safety, Emergency Management, Law Enforcement or Fire Department.
The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e‑mail and social media.
Effectively communicates with supervisor, employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously responds to inquiries for information from various individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Ability to provide high quality customer service.
Ability to effectively communicate digitally, orally, and in writing.
Ability to analyze data and identify trends.
Ability to reach consensus between individuals.
Ability to deal effectively across all levels of the organization.
Ability to quickly adapt to change and keep a flexible approach to work.
Ability to establish and maintain effective and harmonious working relationships during all interactions in the performance of duties.
Ability to provide clear direction and effectively communicate policies to eliminate or reduce potential conflicts.
Ability to create a work environment to encourage excellence, to reward performance and to embrace change.
Knowledge, Skills and Abilities Knowledge of federal, state, and local laws, ordinances, policies, standards, regulations, and practices applicable to labor relations, human resource issues, equal employment opportunity, ADA, FMLA and civil service rules and regulations or the ability to rapidly acquire such knowledge in a reasonable period.
Ability to prepare accurate and thorough written records and reports.
Understanding of negotiation techniques.
Understanding of dispute resolution and compensation administration.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
Experience with employment law and labor relations.
Experience with ER procedures and processes.
Skill in effectively managing and completing multiple assignments in a fast‑paced environment.
Skill in attention to detail.
Physical and Sensory Requirements / Environmental Factors Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements : Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors : Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an
Equal Opportunity Employer (EEO)
and
Affirmative Action Employer . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA)
protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
Veterans' Preference Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
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