Customer Engagement Travel Advisor
Hopesglobalgetaways, Fort Wayne, Indiana, United States, 46804
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview We are expanding our remote team and seeking enthusiastic, relationship-focused professionals to join us as Customer Engagement Travel Advisors.
In this role, you will connect with clients, understand their travel goals, and coordinate customized vacation experiences. From the initial inquiry through trip completion, you will play a key role in delivering outstanding service and building long-term client loyalty.
This opportunity is ideal for individuals who thrive on communication, enjoy consultative support, and want flexibility while working from home. Training and certification are provided. Multiple openings available.
Core Responsibilities
Engage with clients to identify travel preferences, needs, and budgets
Plan and coordinate flights, accommodations, cruises, tours, and vacation packages
Deliver personalized recommendations and tailored travel options
Oversee reservations, confirmations, and itinerary management
Proactively follow up to ensure client satisfaction before, during, and after travel
Strengthen client relationships to encourage repeat bookings and referrals
Maintain detailed client profiles and accurate booking documentation
Stay current on travel promotions, supplier partnerships, and destination updates
Qualifications
Strong interpersonal and communication skills
Customer-focused mindset with relationship-building ability
Organized and detail-oriented approach to multitasking
Comfort working across digital systems and booking platforms
Self-driven with the ability to manage responsibilities independently
Reliable internet connection
Must be 18+ years old
Must reside in an eligible hiring region
Perks and Benefits
Remote independent contractor position
Flexible scheduling
No income cap — earnings based on performance
Ongoing professional development and mentorship
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Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview We are expanding our remote team and seeking enthusiastic, relationship-focused professionals to join us as Customer Engagement Travel Advisors.
In this role, you will connect with clients, understand their travel goals, and coordinate customized vacation experiences. From the initial inquiry through trip completion, you will play a key role in delivering outstanding service and building long-term client loyalty.
This opportunity is ideal for individuals who thrive on communication, enjoy consultative support, and want flexibility while working from home. Training and certification are provided. Multiple openings available.
Core Responsibilities
Engage with clients to identify travel preferences, needs, and budgets
Plan and coordinate flights, accommodations, cruises, tours, and vacation packages
Deliver personalized recommendations and tailored travel options
Oversee reservations, confirmations, and itinerary management
Proactively follow up to ensure client satisfaction before, during, and after travel
Strengthen client relationships to encourage repeat bookings and referrals
Maintain detailed client profiles and accurate booking documentation
Stay current on travel promotions, supplier partnerships, and destination updates
Qualifications
Strong interpersonal and communication skills
Customer-focused mindset with relationship-building ability
Organized and detail-oriented approach to multitasking
Comfort working across digital systems and booking platforms
Self-driven with the ability to manage responsibilities independently
Reliable internet connection
Must be 18+ years old
Must reside in an eligible hiring region
Perks and Benefits
Remote independent contractor position
Flexible scheduling
No income cap — earnings based on performance
Ongoing professional development and mentorship
#J-18808-Ljbffr