Guest Relations Lead Maitre D

We’re looking for a polished, guest-facing personality who enjoys working the room and setting the tone for the dining experience. This is a highly visible role focused on greeting guests, managing seating flow, and supporting the floor during service. It’s ideal for someone who thrives on interaction, hospitality, and energy — not a desk-based position. What you’ll be doing Welcoming guests and managing the flow at the door Coordinating seating and waitlist timing with the floor team Supporting service during busy periods to maintain smooth operations Handling guest needs and service recovery professionally Creating a warm, engaging first impression for every guest Communicating with managers and staff to keep service moving What you bring to the table Previous restaurant host, captain, guest relations, or similar experience Confidence interacting with guests and reading the room Calm presence in a fast-paced environment Strong communication and teamwork skills Professional appearance and positive attitude Flexibility to work evenings, weekends, and holidays If you enjoy being part of the heartbeat of a restaurant and creating memorable guest experiences, we’d love to hear from you.

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