Job Description
Join our high energetic award winning exceptional Auto team as a Credit Specialist I.
As a Credit Specialist I in Auto Credit Team, you will collaborate with a supportive and driven team to deliver results that matter. You’ll have the opportunity to learn, grow, and make a real impact every day. Together, we foster an environment where everyone’s voice is heard and your unique perspective is valued. Let’s work together to achieve great ones.
Job Responsibilities
Conduct phone interviews with potential and existing auto customers; investigate and ensure due diligence
Interact with dealers, external customers and internal departments within Chase
Conduct employment and insurance verification
Investigate and verify pertinent loan information
Perform application rekeys to identify and correct application submission errors
Meet or exceed quality control audits
Participate in the document retention process
Required Qualifications, Capabilities, And Skills
Strong communication skills
Strong teamwork skills and ability to meet deadlines
Customer service and/or retail sales experience
Attention to detail
Ability to multitask and adapt within a changing environment
Interpersonal and problem-solving skills
Preferred Qualifications, Capabilities, And Skills
Auto Finance experience
Experience within a call center environment preferred
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
#J-18808-Ljbffr
As a Credit Specialist I in Auto Credit Team, you will collaborate with a supportive and driven team to deliver results that matter. You’ll have the opportunity to learn, grow, and make a real impact every day. Together, we foster an environment where everyone’s voice is heard and your unique perspective is valued. Let’s work together to achieve great ones.
Job Responsibilities
Conduct phone interviews with potential and existing auto customers; investigate and ensure due diligence
Interact with dealers, external customers and internal departments within Chase
Conduct employment and insurance verification
Investigate and verify pertinent loan information
Perform application rekeys to identify and correct application submission errors
Meet or exceed quality control audits
Participate in the document retention process
Required Qualifications, Capabilities, And Skills
Strong communication skills
Strong teamwork skills and ability to meet deadlines
Customer service and/or retail sales experience
Attention to detail
Ability to multitask and adapt within a changing environment
Interpersonal and problem-solving skills
Preferred Qualifications, Capabilities, And Skills
Auto Finance experience
Experience within a call center environment preferred
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
#J-18808-Ljbffr