Position Information
Hiring Department:
Office of Human Resources
Reports To:
Associate Director of Benefits
Job Location:
On‑Site, El Paso, Texas
Posting End Date:
Open until filled. This posting may close once a sufficient number of qualified applications have been received.
Hours:
40 hours per week, standard Monday‑Friday 8:00 am‑5:00 pm
FLSA status:
Exempt
Earliest Start Date:
As soon as possible.
Salary:
Commensurate with experience
Required Application Materials:
Resume
Cover Letter
List of three references
Position Summary The Benefit Consultant serves as a subject‑matter expert in employee benefits, providing strategic guidance, individualized counseling, and clear communication to support employees in understanding and maximizing their health, retirement, and wellness options. This role is responsible for educating employees, ensuring compliance with institutional and regulatory requirements, and delivering exceptional service throughout the entire benefits lifecycle—from onboarding to retirement.
Key Responsibilities Consultation – 40%
Clearly explain all available benefit plans, including health, wellness, retirement, and voluntary options, using language that is accessible and easy for employees to understand.
Conduct benefits orientations for new hires and provide comprehensive overviews that support informed decision making.
Lead group presentations or workshops to enhance campuswide understanding of benefit offerings and updates.
Deliver individualized, one‑on‑one consultations to help employees evaluate and select benefit packages aligned with their personal needs, financial goals, and life circumstances.
Provide retirement planning support, including guidance on state retirement programs, financial readiness, and timeline considerations.
Assist employees with navigating complex benefit questions and recommend resources to support well‑being and financial security.
Enrollments & Changes – 30%
Assist employees with open enrollment processes, ensuring timely and accurate completion of benefit selections.
Support qualifying life events (QLE) changes by guiding employees through documentation requirements, deadlines, and system updates.
Coordinate with HRIS and vendor platforms to verify data accuracy and resolve discrepancies.
Compliance & Accuracy – 15%
Ensure all benefit transactions adhere to institutional policies and applicable regulations (e.g., ACA, UTCARE, Medicare).
Maintain accurate records, audit benefit data, and proactively identify compliance risks or errors.
Stay informed of regulatory changes and communicate impacts to HR leadership and employees.
Communication – 15%
Develop clear, user‑friendly benefit materials, including guides, FAQs, presentations, and resource tools.
Translate complex benefit information into accessible content.
Support communication campaigns that increase employee engagement, understanding, and participation in benefit programs.
Qualifications Required Qualifications
Education:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience:
5+ years of direct experience providing strategic benefits consultation and guidance to employees and organizational leadership; 3+ years providing advice on complex benefits matters, regulatory requirements, and plan options; strong working knowledge of employee benefit programs, retirement plans, and regulatory requirements; experience with HR information systems (HRIS) and benefits platforms; experience in delivering employee counseling, education, or program support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Qualifications
Demonstrated experience supporting or delivering services within a higher education institution.
Experience supporting benefits administration within the University of Texas System in a benefits consulting capacity.
Bilingual in English and Spanish.
Advanced understanding of health and retirement programs.
Experience facilitating group sessions, workshops, or webinars.
Skills
Strong organizational and time‑management skills.
Expertise in benefits counseling and enrollment support.
Solid understanding of compliance requirements and regulatory frameworks.
Excellent communication, interpersonal, and customer‑service skills.
Problem‑solving ability paired with empathetic listening.
Competencies
Strategic thinking and the ability to anticipate employee needs.
Ability to influence, guide, and support employees at all levels of the organization.
Commitment to accuracy, confidentiality, and high‑quality service.
Why Pick UTEP The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America’s leading Hispanic‑serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open‑access, top‑tier research university in America. This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.
About The Office of Human Resources UTEP’s Office of Human Resources supports the university’s mission by recruiting talented individuals, fostering professional growth, and promoting a culture of service, integrity, and respect. We are committed to providing exceptional service to applicants, employees, and campus departments. Our team partners with the campus community to attract, develop, and retain a skilled workforce dedicated to student success and institutional excellence. The Office of Human Resources’ Benefits Division is committed to providing a comprehensive benefits program designed to attract and retain high‑quality Faculty and Staff. In addition to being an integral part of your compensation, UT El‑Paso benefits provide peace of mind for you and your family members in almost every area of life.
Miner Perks and Benefits
Medical, Prescription, Life Insurance and Wellness platform
Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long‑term disability plans
Retirement Programs
Longevity Pay
Paid Vacation & Sick Leave
Paid Holidays
Employee Discounts & Perks
Employee Education Assistance program
And much more! Visit our Benefits Summary Page for more information on our additional benefits.
Eligibility for perks and benefits may vary based on part‑time or full‑time employment.
Additional Information Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA‑48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position’s essential functions.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds. The noise level for this work environment is usually moderate.
In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747‑8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.
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Hiring Department:
Office of Human Resources
Reports To:
Associate Director of Benefits
Job Location:
On‑Site, El Paso, Texas
Posting End Date:
Open until filled. This posting may close once a sufficient number of qualified applications have been received.
Hours:
40 hours per week, standard Monday‑Friday 8:00 am‑5:00 pm
FLSA status:
Exempt
Earliest Start Date:
As soon as possible.
Salary:
Commensurate with experience
Required Application Materials:
Resume
Cover Letter
List of three references
Position Summary The Benefit Consultant serves as a subject‑matter expert in employee benefits, providing strategic guidance, individualized counseling, and clear communication to support employees in understanding and maximizing their health, retirement, and wellness options. This role is responsible for educating employees, ensuring compliance with institutional and regulatory requirements, and delivering exceptional service throughout the entire benefits lifecycle—from onboarding to retirement.
Key Responsibilities Consultation – 40%
Clearly explain all available benefit plans, including health, wellness, retirement, and voluntary options, using language that is accessible and easy for employees to understand.
Conduct benefits orientations for new hires and provide comprehensive overviews that support informed decision making.
Lead group presentations or workshops to enhance campuswide understanding of benefit offerings and updates.
Deliver individualized, one‑on‑one consultations to help employees evaluate and select benefit packages aligned with their personal needs, financial goals, and life circumstances.
Provide retirement planning support, including guidance on state retirement programs, financial readiness, and timeline considerations.
Assist employees with navigating complex benefit questions and recommend resources to support well‑being and financial security.
Enrollments & Changes – 30%
Assist employees with open enrollment processes, ensuring timely and accurate completion of benefit selections.
Support qualifying life events (QLE) changes by guiding employees through documentation requirements, deadlines, and system updates.
Coordinate with HRIS and vendor platforms to verify data accuracy and resolve discrepancies.
Compliance & Accuracy – 15%
Ensure all benefit transactions adhere to institutional policies and applicable regulations (e.g., ACA, UTCARE, Medicare).
Maintain accurate records, audit benefit data, and proactively identify compliance risks or errors.
Stay informed of regulatory changes and communicate impacts to HR leadership and employees.
Communication – 15%
Develop clear, user‑friendly benefit materials, including guides, FAQs, presentations, and resource tools.
Translate complex benefit information into accessible content.
Support communication campaigns that increase employee engagement, understanding, and participation in benefit programs.
Qualifications Required Qualifications
Education:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience:
5+ years of direct experience providing strategic benefits consultation and guidance to employees and organizational leadership; 3+ years providing advice on complex benefits matters, regulatory requirements, and plan options; strong working knowledge of employee benefit programs, retirement plans, and regulatory requirements; experience with HR information systems (HRIS) and benefits platforms; experience in delivering employee counseling, education, or program support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Qualifications
Demonstrated experience supporting or delivering services within a higher education institution.
Experience supporting benefits administration within the University of Texas System in a benefits consulting capacity.
Bilingual in English and Spanish.
Advanced understanding of health and retirement programs.
Experience facilitating group sessions, workshops, or webinars.
Skills
Strong organizational and time‑management skills.
Expertise in benefits counseling and enrollment support.
Solid understanding of compliance requirements and regulatory frameworks.
Excellent communication, interpersonal, and customer‑service skills.
Problem‑solving ability paired with empathetic listening.
Competencies
Strategic thinking and the ability to anticipate employee needs.
Ability to influence, guide, and support employees at all levels of the organization.
Commitment to accuracy, confidentiality, and high‑quality service.
Why Pick UTEP The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America’s leading Hispanic‑serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open‑access, top‑tier research university in America. This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.
About The Office of Human Resources UTEP’s Office of Human Resources supports the university’s mission by recruiting talented individuals, fostering professional growth, and promoting a culture of service, integrity, and respect. We are committed to providing exceptional service to applicants, employees, and campus departments. Our team partners with the campus community to attract, develop, and retain a skilled workforce dedicated to student success and institutional excellence. The Office of Human Resources’ Benefits Division is committed to providing a comprehensive benefits program designed to attract and retain high‑quality Faculty and Staff. In addition to being an integral part of your compensation, UT El‑Paso benefits provide peace of mind for you and your family members in almost every area of life.
Miner Perks and Benefits
Medical, Prescription, Life Insurance and Wellness platform
Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long‑term disability plans
Retirement Programs
Longevity Pay
Paid Vacation & Sick Leave
Paid Holidays
Employee Discounts & Perks
Employee Education Assistance program
And much more! Visit our Benefits Summary Page for more information on our additional benefits.
Eligibility for perks and benefits may vary based on part‑time or full‑time employment.
Additional Information Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA‑48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position’s essential functions.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds. The noise level for this work environment is usually moderate.
In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747‑8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.
#J-18808-Ljbffr