Remote 1st-Line Service Desk Analyst (Jira/ServiceNow)

A global technology solutions firm in the United States seeks an Associate Service Desk Analyst to provide first-level support for Managed Services customers. The role emphasizes customer service, incident management, and collaboration with systems engineers. Ideal candidates are proficient in German and English, have experience with Jira and ServiceNow, and possess strong problem-solving and organizational skills. Join us to make a meaningful impact through excellent customer service. #J-18808-Ljbffr