Service Desk Analyst: Tier 1 IT Support & Jira Expert

A leading IT service provider seeks a Service Desk Analyst in Columbus, Ohio. The role involves providing tier one support for various devices, troubleshooting problems, and delivering superior customer service. Candidates should have 1–2 years of service desk experience, a solid understanding of Active Directory, and familiarity with Jira Service Management. This position requires onsite work and a customer-centric approach to problem resolution, making it ideal for those with a mix of IT and customer service backgrounds. #J-18808-Ljbffr