
Global Operations Excellence Lead - AI-Driven Service
American Express Global Business Travel, Annapolis, Maryland, United States, 21403
A leading travel services company is seeking an experienced operations leader to enhance service delivery across key customers. This role demands expertise in AI-driven analytics and operations management, with responsibilities including driving service optimization, managing stakeholder communication, and implementing engagement initiatives. Candidates should have strong analytical and project management skills, along with 3-5 years of experience in the travel industry. A comprehensive benefits package is offered, emphasizing inclusion and employee development.
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