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Global Operations Excellence Lead - AI-Driven Service

American Express Global Business Travel, Albany, New York, United States

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A leading travel management company is seeking an innovative leader to drive operational excellence and enhance service delivery. This role involves utilizing AI-driven analytics, developing frameworks for service insights, and managing communication strategies to ensure consistent operation across global teams. Candidates need proven experience in operations management, strong skills in AI and data analytics, and excellent stakeholder management capabilities. A hybrid work model with competitive compensation and benefits is offered. #J-18808-Ljbffr