
Global Operations Excellence Lead - AI-Driven Service
American Express Global Business Travel, Charleston, West Virginia, us, 25329
A leading travel company in the United States seeks an innovative leader to drive operational excellence and enhance service delivery. The candidate will leverage AI analytics and manage communication frameworks to optimize customer interactions. Additionally, the role involves implementing employee engagement initiatives and ensuring a positive workplace culture. Favorable candidates will have proven experience in operations management within a multi-stakeholder environment, as well as strong project management and analytical skills. This position offers a competitive salary and various benefits, including flexible work arrangements.
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