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Sales and Service Leader - Full Time

LVMH Group, Buffalo, New York, United States, 14266

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Overview

Job ID:

282451 Store Name/Number:

NY-Walden Galleria (0396) Address:

Walden Galleria Drive, Buffalo, NY 14225, United States (US) Hourly/Salaried:

Hourly (Non-Exempt) Full Time/Part Time:

Full Time Position Type:

Regular Your Role at Sephora

As a

Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to

Belong to Something Beautiful . Key Responsibilities

Lead and inspire

— Coach and empower team members to deliver exceptional client service and achieve sales goals Drive performance

— Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations Coach for growth

— Provide ongoing feedback and development to elevate team performance Train and develop

— Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives Execute daily operations

— Assist with inventory, visual merchandising, and maintaining store standards Foster inclusivity and teamwork

— Promote a culture of openness where everyone feels empowered Uphold Sephora standards

— Follow company policies and help create a safe and enjoyable shopping experience Flexible Scheduling and Eligibility

Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/hours

Full Time: 30-40 hrs/week

Be available during peaks (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience

Minimum 2 years of leadership experience in retail, hospitality, or service Proven ability to coach and inspire teams to achieve goals Strong sales and client service skills Excellent communication and interpersonal skills Comfortable in a fast-paced and dynamic environment Quick learner with ability to absorb and share product knowledge and training Physically able to lift and carry up to 50 pounds Benefits and Equal Opportunity

While at Sephora, you’ll enjoy Inclusion & Belonging

Sephora pledges to celebrate, respect, and honor everyone’s uniqueness. Meaningful Rewards

Sephora offers healthcare and wellbeing benefits based on eligibility; details available Here. Salary:

$24.00 - $31.00/hr . The actual pay offered depends on qualifications, experience, and other factors. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora will provide reasonable accommodation to applicants with disabilities or medical conditions. About Sephora

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides quality products and keeps pace with trends. The house is built on the talents of its beauty professionals. With Sephora Collection, stores and a bold commitment to new ideas, the House continues to surprise and delight clients. At every touch point, Sephora provides an unconventional approach making it the most loved beauty community.

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