
A prominent technology company is looking for a Principal Customer Success Manager located in Alabama. This pivotal role focuses on leading strategic relationships and ensuring measurable outcomes for a global customer base. Responsibilities include managing executive engagements, driving adoption, and overseeing the customer lifecycle. Candidates should have over 10 years of experience in customer success or account management within the B2B SaaS space, along with strong communication skills and proficiency in AI-enabled platforms. Competitive benefits and a supportive workplace culture are offered.
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