A leading technology partner is seeking a Principal Customer Success Manager to drive customer success processes and relationships. This role involves managing enterprise customer engagements and ensuring measurable outcomes while leveraging insights to enhance their experiences. You will establish executive relationships, oversee the customer lifecycle, and drive adoption and ROI using AI-driven tools. Ideal candidates will have 10+ years of experience in B2B SaaS or technology and a Bachelor's degree, with an MBA preferred. This position offers competitive benefits, work-life balance, and opportunities for career development.
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