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Customer Relationship Specialist

Hopesglobalgetaways, Corpus Christi, Texas, United States, 78417

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Overview We are looking for motivated and service-oriented individuals to join our team as Customer Relationship Specialist. In this fully remote role, you will connect with clients, assist with coordinating arrangements, provide personalized guidance, and ensure a seamless and professional experience at every touchpoint.

This position is ideal for individuals who enjoy helping others, problem-solving, and building strong client relationships. No prior industry experience is required.

Responsibilities

Build and maintain strong relationships with clients via phone, email, and online platforms

Coordinate client arrangements and confirm all bookings efficiently

Research, compare, and verify options based on client preferences and needs

Provide accurate information and tailored recommendations

Handle updates, changes, and service-related requests promptly

Maintain organized and detailed client records

Participate in training, team meetings, and ongoing professional development

Benefit & Perks

Fully remote work environment

Flexible scheduling options

Structured training and mentorship

Supportive, collaborative team culture

Qualifications

Strong written and verbal communication skills

Customer-focused mindset with problem-solving abilities

Detail-oriented and highly organized

Comfortable working independently in a remote environment

Basic computer proficiency and reliable internet access

Must be at least 18 years old

Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

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