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Marketing & Communications Specialist

Aesthetic Partners, Columbus, Ohio, United States, 43224

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Location: Columbus, Ohio Area

Reports To: Marketing Supervisor

Pay Range: $24.00 - $30.00/hour, depending on experience

Schedule: Full-Time, Monday–Friday, with occasional evening and weekend support for events as needed

Join a premier, multi-site MedSpa and cosmetic surgery center in Central Ohio. We are seeking a creative, strategic, and detail-oriented

Marketing & Communications Specialist

to lead marketing initiatives, content creation, event coordination, and brand communications across all locations.

This is a fully onsite position requiring regular travel between locations in the central Columbus area to capture content, support events, and ensure consistent brand presence across all touchpoints. The ideal candidate balances big-picture strategic thinking with hands-on execution, has a passion for aesthetics and marketing, and is flexible to support occasional evening and weekend events.

Duties & Responsibilities

Implement and maintain the Strategic Marketing Plan for plastic surgery center, medical spa, laser center, CoolSculpting center, hair restoration, and retail centers

Ensure strategic plans are forecasted, budgeted, and implemented one quarter in advance for seasonal preparedness

Develop and execute marketing campaigns to increase visibility and brand awareness

Identify opportunities through market research on competition, demographics, online directories, and industry events

Identify target demographics and marketing quotas

Prepare and submit plans, budgets, progress reports, and sales tracking

Maintain monthly content calendar in collaboration with the marketing team

Capture behind-the-scenes content during treatments, events, and staff features across locations

Source, organize, and maintain photos, videos, and graphics for use across social media, email campaigns, and web content

Repurpose existing assets into fresh, engaging content aligned with seasonal promotions and treatment highlights

Develop social media posts using tools such as Canva, CapCut, and Adobe Creative Suite

Write captions, promotional blurbs, and educational posts

Ensure all content follows HIPAA and brand guidelines

Stay current on social media trends, platform best practices, and aesthetics/beauty industry updates

Collaborate with providers and staff to highlight expertise, patient success stories, and treatment results

Design, produce, and manage social media marketing across Instagram, TikTok, Facebook, and YouTube

Establish and monitor all social media directory listings

Maintain digital asset library (tagging, filing, version control) for brand consistency and easy access

Collaborate with vendors to implement and manage web marketing plan in accordance with monthly initiatives

Manage and provide content to marketing vendors as requested

Oversee vendor relationships and ensure effective website updates reflect current promotions

Design, produce, and manage email marketing campaigns

Manage online reputation and review response program monthly, responding in alignment with tone and service standards

Oversee all direct media placement including television, radio, print, billboards, and related opportunities (in collaboration with vendors)

Utilize patient tracking database to monitor patient testimonials, referral programs, and reports

Coordinate staff treatments aligned with monthly specials to support promotional and content needs

Support in-office marketing initiatives including lobby displays, promotional signage, and monthly specials materials

Print and prepare monthly promotional materials for clinic use

Support external events including preparation, onsite assistance, follow-up, and event recaps

Track and compile event totals, outcomes, and key results

Provide hands-on internal event support including developing themes, ordering décor, coordinating logistics, and on-site execution

Coordinate activities within departments such as internal events and cross-promotions

Manage donation and sponsorship fulfillment, including donation requests, silent auction items, gift bags, gift cards, and certificates

Build relationships with vendors to identify and utilize promotional goods

Support influencer/ambassador collaborations by coordinating deliverables, ensuring brand alignment, and holding partners accountable

Implement and maintain patient retention programs

Implement and maintain patient satisfaction surveys on a quarterly basis

Identify and pursue cross-marketing opportunities and promotions

Other duties as assigned

Qualifications & Skills

2–4 years of experience in marketing, social media, content creation, communications, and/or event coordination

Strong content creation skills with an eye for design, composition, and brand consistency

Proficient in Canva, Adobe Creative Suite, CapCut, or similar design/editing tools

Working knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube) and best practices

Solid understanding of marketing fundamentals, strategic planning, and campaign execution

Excellent communication, writing, and organizational skills with ability to manage multiple priorities and meet deadlines

Creative, proactive problem-solver who can contribute ideas while following brand guidelines

Reliable, accountable, and able to work independently while collaborating effectively with cross-functional teams

Team-oriented, professional, and respectful of role boundaries and workflows

Comfortable working in a fast-paced environment and traveling between locations as needed

Preferred/Bonus Skills

Experience in aesthetics, wellness, or beauty industry

Photography/videography experience and basic video editing for Reels/TikToks/Shorts

SEO or social media analytics knowledge

Familiarity with medical spa treatments, skincare, or cosmetic procedures

Experience managing vendor relationships and marketing budgets

Project management experience

Benefits Package

Competitive salary.

Medical, Vision, and Dental insurance.

Paid vacation and holidays.

401k

Company Paid Life insurance.

Employee assistance program

Employee discounts

Tuition Reimbursement

Professional development assistance.

Limitations & Disclaimer The above job description is meant to describe the general nature and level of work being performed; it in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. The company does not discriminate on the basis of race, color, religion, sex, national origin, disability (ADA), age or veteran status in employment, programs, or against individuals receiving services. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

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