Relationship Manager
United Capital Financial Advisors, LLC, Houston, Texas, United States, 77246
Relationship Manager (Client Operations)
The Woodlands
Brief Description
Where Client Experience, Execution, and Operational Excellence Come Together
At United Capital, Relationship Managers are essential to delivering a seamless, high-touch client experience while supporting advisor productivity and growth. This Relationship Manager (Client Operations) role is designed for a detail-oriented, client-facing professional who thrives at the intersection of client service, money movement, and operational execution.
The Role As a Relationship Manager (Client Operations), you will serve as a trusted execution partner to Advisors, owning money movement, account maintenance, and client operational workflows. You will act as the primary coordinator across custodians, planning tools, and internal systems to ensure accuracy, responsiveness, and an exceptional client experience.
Key Responsibilities Money Movement & Cash Management
Process checks, one-time ACHs, journals, and occasional wires
Establish and maintain recurring ACH instructions (monthly, quarterly, annual)
Execute cash calls in and out and close or create CRM opportunities as needed
Process donor-advised fund payments
Execute RMD transactions, send distributions, and maintain RMD tracking spreadsheets
Prepare annual RMD reporting from TD and Fidelity
Complete Salesforce client distribution request forms when required
Process IRA distributions, Roth conversions, and DTC transfers
Coordinate loan paperwork against TD accounts (Tri State) and Fidelity accounts (GS Select Bank)
Daily Custodian Alerts & Account Oversight
Monitor and act on daily TD alerts including account closures, cash debits, margin deficiencies, NIGO items, ACAT restrictions, transfer activity, NSF payments, and standing instructions
Monitor and act on Fidelity alerts including account restrictions, G-number maintenance, money movement, RMDs, journals, and transfers of assets
Perform account maintenance such as advisor additions, address changes, registration updates, option and margin setup, and cash management features
Client Guidance & Planning Support
Update and reconcile client accounts within planning software following guidance meetings
Update client goals and guidance inputs as directed by Advisors
Save GuideBooks and guidance deliverables to client files and OneDrive
Client Access & Technology Support
Serve as point person for setting up client logins across custodians, Envestnet, and Guide Center
Strong familiarity with TD Ameritrade and Fidelity custodial platforms
Troubleshoot login and access issues and elevate when necessary
Educate clients on portal usage and walk them through tools as needed
Requirements What We’re Looking For
3+ years of experience in client operations, service, or relationship management within wealth management or financial services
Strong familiarity with Schwab and Fidelity custodial platforms
Experience handling money movement, distributions, and account maintenance
High attention to detail with strong organizational and follow-through skills
Series 65 licensing or ability to obtain within a defined onboarding period
Proficiency with CRM, planning software, and custodial portals
Desire to grow within a collaborative, advisor-centric environment
Summary The Relationship Manager (Client Operations) role provides a strong foundation for growth into senior relationship management, advisor support leadership, or broader operational roles within the firm.
Ready to Build a Career in Wealth Management?
Join a firm that values growth, professionalism, and long-term career development. If you’re client-focused, motivated, and ready to build toward an advisory future, we’d love to hear from you.
Apply today and take the next step in your career with United Capital Financial Advisors.
Equal Employment Opportunity Statement All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, or any other protected status.
Applicants must be legally authorized to work in the United States without sponsorship.
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At United Capital, Relationship Managers are essential to delivering a seamless, high-touch client experience while supporting advisor productivity and growth. This Relationship Manager (Client Operations) role is designed for a detail-oriented, client-facing professional who thrives at the intersection of client service, money movement, and operational execution.
The Role As a Relationship Manager (Client Operations), you will serve as a trusted execution partner to Advisors, owning money movement, account maintenance, and client operational workflows. You will act as the primary coordinator across custodians, planning tools, and internal systems to ensure accuracy, responsiveness, and an exceptional client experience.
Key Responsibilities Money Movement & Cash Management
Process checks, one-time ACHs, journals, and occasional wires
Establish and maintain recurring ACH instructions (monthly, quarterly, annual)
Execute cash calls in and out and close or create CRM opportunities as needed
Process donor-advised fund payments
Execute RMD transactions, send distributions, and maintain RMD tracking spreadsheets
Prepare annual RMD reporting from TD and Fidelity
Complete Salesforce client distribution request forms when required
Process IRA distributions, Roth conversions, and DTC transfers
Coordinate loan paperwork against TD accounts (Tri State) and Fidelity accounts (GS Select Bank)
Daily Custodian Alerts & Account Oversight
Monitor and act on daily TD alerts including account closures, cash debits, margin deficiencies, NIGO items, ACAT restrictions, transfer activity, NSF payments, and standing instructions
Monitor and act on Fidelity alerts including account restrictions, G-number maintenance, money movement, RMDs, journals, and transfers of assets
Perform account maintenance such as advisor additions, address changes, registration updates, option and margin setup, and cash management features
Client Guidance & Planning Support
Update and reconcile client accounts within planning software following guidance meetings
Update client goals and guidance inputs as directed by Advisors
Save GuideBooks and guidance deliverables to client files and OneDrive
Client Access & Technology Support
Serve as point person for setting up client logins across custodians, Envestnet, and Guide Center
Strong familiarity with TD Ameritrade and Fidelity custodial platforms
Troubleshoot login and access issues and elevate when necessary
Educate clients on portal usage and walk them through tools as needed
Requirements What We’re Looking For
3+ years of experience in client operations, service, or relationship management within wealth management or financial services
Strong familiarity with Schwab and Fidelity custodial platforms
Experience handling money movement, distributions, and account maintenance
High attention to detail with strong organizational and follow-through skills
Series 65 licensing or ability to obtain within a defined onboarding period
Proficiency with CRM, planning software, and custodial portals
Desire to grow within a collaborative, advisor-centric environment
Summary The Relationship Manager (Client Operations) role provides a strong foundation for growth into senior relationship management, advisor support leadership, or broader operational roles within the firm.
Ready to Build a Career in Wealth Management?
Join a firm that values growth, professionalism, and long-term career development. If you’re client-focused, motivated, and ready to build toward an advisory future, we’d love to hear from you.
Apply today and take the next step in your career with United Capital Financial Advisors.
Equal Employment Opportunity Statement All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, or any other protected status.
Applicants must be legally authorized to work in the United States without sponsorship.
#J-18808-Ljbffr