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Account Manager, Fashion Communications

KARLA OTTO, New York, New York, us, 10261

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About Karla Otto Karla Otto is a globally recognized public relations and communications agency, founded in 1982, with offices in 15 key cities across the UK, EMEA, US, and Asia. With a strong presence in fashion capitals such as Milan, London, Paris, and New York, the agency has built a reputation for representing some of the most prestigious names in fashion, beauty, and lifestyle.

In 2017, Karla Otto merged with K2 to form THE INDEPENDENTS—a global marketing, design, and communications group. This collective brings together industry leaders who share a commitment to innovation, excellence, and thoughtful collaboration across the luxury and lifestyle sectors.

At Karla Otto, our team of expert strategists, designers, planners and publicists are dedicated to delivering exceptional results and establishing long‑term partnerships with our clients. We are passionate about the world of fashion, beauty, and luxury, with everyone bringing their unique expertise and insights to the table. We are driven by a shared commitment to excellence and a deep understanding of the ever‑evolving industry landscape.

Position To help support our future growth as an agency, we are looking for an Account Manager, Fashion Communications to join our team based in our New York office.

Key Responsibilities

Day to day client management including direct client contact, demonstrating maturity, professionalism and client awareness, leading on client calls and meetings

Provide direct line‑management, mentoring and sign off for work generated by our Account Assistants/Coordinators including running an efficient sample trafficking process; setting expectations, providing reports and analysis, ensuring attendance at inventory meetings and escalating challenges to service and potential solutions to their senior team

Forge links with global offices and other divisions that support client uptake of other services and the use of other Karla Otto offices – think globally and horizontally to improve results for the brand and clients

Build relationships with counterparts at relevant media outlets to gain coverage and utilise relationships to effectively secure results

Work with Directors to monitor brand advertising partners and identify where brand targets are not being achieved, identify solutions and deliver results

Take ownership for an agreed element of client strategy and contribute towards the wider overall plan demonstrating industry knowledge and creative thinking

Support client pitches with confidence, market insight and a strong representation of the Karla Otto brand

Identify opportunities to integrate other Karla Otto services into existing client scope of work and coordinate with the senior team to pitch add‑ons appropriately

Identify opportunities to build digital services into client interactions, seeks support from specialist experts and confidently pitches ideas to clients

Raises digital awareness and opportunities to the wider team by identifying trends and developments that could be included in future client pitches

Keeps up to date with developments in the influencer sphere and identifies opportunities to suggest suitable influencers for KO clients

Utilise data and analytics tools (e.g. Google Analytics) to monitor the return on investment digital initiatives are providing and make suggestions to improve results where required

Takes an active interest in trends on social media and is able to talk about these with clients

Key Attributes

Proven previous experience in a PR/Communications role

Overseeing the monitoring and sharing of coverage across print, online and social media

Enthusiasm and motivation to attend industry events

Strong top‑tier relationships with press and industry peers and developed stakeholder management skills

Considerate of wider business environment and activities

Strong communication skills (both written and oral), research, and organization skills

Ability to work under pressure to meet deadlines and prioritize in a fast paced environment

Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work alone or as part of a team

High level of attention to detail and the ability to present and interpret quantitative and qualitative data

Positive attitude to challenging situations and a willingness to go above and beyond in the call of duty to complete a project accurately and on time

Proven negotiation and influencing skills

Must be efficient in Outlook, Excel and PowerPoint

What We Offer

Medical, Dental, and Vision plans

401K Employer Match program

Commuter Benefits

Paid Time Off including Vacation Days, Personal Days, Sick Days, and additional Comp Days

Company-wide closure last week of the year

10 Federal Holidays Observed

Equal Employment Opportunity Statement At Karla Otto, we are always looking for personalities with positive charisma who are enthusiastic, self‑motivated and have a keen sense of aesthetics.

Karla Otto embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Karla Otto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

We aspire to have a diverse and inclusive workplace and strongly encourage qualified applicants from a wide range of backgrounds to apply and join our team!

Company History Founded in 1982, Karla Otto is a full-service brand‑building agency specialising in fashion, design, beauty, lifestyle, arts and culture, operating from fifteen cities across the globe.

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