Position Summary
Maintain the Tire and Battery Center (TBC) at Sam’s Club, ensuring a safe, organized, and high‑quality environment for members and associates. In this role you will balance customer service with operational excellence, leveraging technology and teamwork to drive sales while upholding Walmart’s core values.
Responsibilities
Maintain facility and sales floor safety, conducting regular sweeps, following forklift and hazardous material requirements, and reporting or correcting unsafe situations.
Ensure the TBC sales floor is organized, stocked, zoned, and merchandised per company policies, including handling claims, returns, shrink, and damages.
Present and maintain merchandise presentation by stocking, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing, and securing fragile or high‑shrink items.
Monitor tire and battery orders daily, assist members with installation appointments, communicate lead time changes, and recommend alternatives for any cancellations.
Provide expert member service and recommendations by greeting members, identifying needs, assisting with purchasing and service decisions, and resolving concerns using Sam’s Garage, product knowledge, and reference materials.
Drive sales and service excellence in the TBC by communicating product value, collaborating with associates across the club, and promoting member awareness.
Triage and prioritize service workflow in TBC bays, referencing Sam’s Garage to identify waiting members, understanding time requirements, and recommending re‑prioritization to the Team Lead or Technicians.
Demonstrate knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point‑of‑Sale systems, phone and in‑person selling techniques.
Leverage technology to enhance operations and engagement, using digital tools and handheld devices to plan sales, improve the service experience, make real‑time decisions, stay informed about products and training, and encourage adoption of new tools.
Serve as a brand advocate by valuing the member experience, modeling high‑quality service and products, and influencing team members through understanding roadblocks and training assistance.
Provide products and services to members per company policies, assist with purchasing and service decisions, complete vehicle service requests and tests, operate TBC equipment safely, receive, store, and dispose of merchandise and supplies, maintain documents, and process purchases, returns, refunds, and exchanges with appropriate procedures.
Comply with company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these in business processes.
Complete work assignments by using policies, data, resources, collaborating with managers, co‑workers, customers, and partners, identifying priorities, deadlines, and expectations, communicating progress, and recommending ways to address improvement opportunities.
Respect the Individual: Embrace differences in people, cultures, ideas, and experiences; build a workplace where associates feel seen, supported, and connected; create opportunities for all to thrive.
Respect the Individual: Work as a team, build strong relationships, and communicate with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthen the team by helping, developing, and mentoring others; recognize contributions and accomplishments.
Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; support Walmart’s regenerative goals.
Act with Integrity: Act humbly, self‑aware, honest, fair, and transparent.
Serve our Customers and Members: Deliver results while putting the customer first.
Serve our Customers and Members: Make decisions based on reliable information, balance short‑ and long‑term priorities, and consider how work impacts team delivery.
Strive for Excellence: Display curiosity, a desire to learn, take calculated risks, and demonstrate courage and resilience.
Strive for Excellence: Drive continuous improvements, be open to new technologies and skills, and support others through change.
Tire and Battery Center (TBC): Follow safety and security guidelines, provide correct information to members, deliver services on time, and report complaints, hazards, and problems.
Point‑of‑Sale: Follow proper procedures to prevent shrink, comply with laws, assist members with payments and returns, and use the cash register efficiently.
Benefits
Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes, meeting or exceeding required paid sick leave laws where applicable.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Compensation The hourly wage range for this position is $19.00 to $27.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed, and multiple premiums may apply if criteria are met.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location Primary Location: 50555 Valley Plaza Dr, Saint Clairsville, OH 43950‑1757, United States of America.
Additional Information Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Responsibilities
Maintain facility and sales floor safety, conducting regular sweeps, following forklift and hazardous material requirements, and reporting or correcting unsafe situations.
Ensure the TBC sales floor is organized, stocked, zoned, and merchandised per company policies, including handling claims, returns, shrink, and damages.
Present and maintain merchandise presentation by stocking, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing, and securing fragile or high‑shrink items.
Monitor tire and battery orders daily, assist members with installation appointments, communicate lead time changes, and recommend alternatives for any cancellations.
Provide expert member service and recommendations by greeting members, identifying needs, assisting with purchasing and service decisions, and resolving concerns using Sam’s Garage, product knowledge, and reference materials.
Drive sales and service excellence in the TBC by communicating product value, collaborating with associates across the club, and promoting member awareness.
Triage and prioritize service workflow in TBC bays, referencing Sam’s Garage to identify waiting members, understanding time requirements, and recommending re‑prioritization to the Team Lead or Technicians.
Demonstrate knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point‑of‑Sale systems, phone and in‑person selling techniques.
Leverage technology to enhance operations and engagement, using digital tools and handheld devices to plan sales, improve the service experience, make real‑time decisions, stay informed about products and training, and encourage adoption of new tools.
Serve as a brand advocate by valuing the member experience, modeling high‑quality service and products, and influencing team members through understanding roadblocks and training assistance.
Provide products and services to members per company policies, assist with purchasing and service decisions, complete vehicle service requests and tests, operate TBC equipment safely, receive, store, and dispose of merchandise and supplies, maintain documents, and process purchases, returns, refunds, and exchanges with appropriate procedures.
Comply with company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these in business processes.
Complete work assignments by using policies, data, resources, collaborating with managers, co‑workers, customers, and partners, identifying priorities, deadlines, and expectations, communicating progress, and recommending ways to address improvement opportunities.
Respect the Individual: Embrace differences in people, cultures, ideas, and experiences; build a workplace where associates feel seen, supported, and connected; create opportunities for all to thrive.
Respect the Individual: Work as a team, build strong relationships, and communicate with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthen the team by helping, developing, and mentoring others; recognize contributions and accomplishments.
Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; support Walmart’s regenerative goals.
Act with Integrity: Act humbly, self‑aware, honest, fair, and transparent.
Serve our Customers and Members: Deliver results while putting the customer first.
Serve our Customers and Members: Make decisions based on reliable information, balance short‑ and long‑term priorities, and consider how work impacts team delivery.
Strive for Excellence: Display curiosity, a desire to learn, take calculated risks, and demonstrate courage and resilience.
Strive for Excellence: Drive continuous improvements, be open to new technologies and skills, and support others through change.
Tire and Battery Center (TBC): Follow safety and security guidelines, provide correct information to members, deliver services on time, and report complaints, hazards, and problems.
Point‑of‑Sale: Follow proper procedures to prevent shrink, comply with laws, assist members with payments and returns, and use the cash register efficiently.
Benefits
Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes, meeting or exceeding required paid sick leave laws where applicable.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Compensation The hourly wage range for this position is $19.00 to $27.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed, and multiple premiums may apply if criteria are met.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location Primary Location: 50555 Valley Plaza Dr, Saint Clairsville, OH 43950‑1757, United States of America.
Additional Information Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr