Group Events Manager
Nittany Valley Sports Centre, State College, Pennsylvania, United States
Benefits
401(k)
Flexible schedule
Opportunity for advancement
Position Summary The Group Events Manager is responsible for the execution and delivery of all hosted group experiences at The Centre, including birthday parties, corporate events, school programs, team‑building activities, and social gatherings.
While events are booked online or secured by the Group Sales Manager, this role owns everything that happens next – staffing, preparation, event flow, guest experience, follow‑up, and operational refinement.
With the launch of The Clubhouse Family Fun Centre, hosted events represent a major growth channel for The Nittany Valley Sports Centre’s. This role plays a central part in building scalable systems, training standards, and execution excellence that ensure every event is seamless, energetic, and memorable.
Success in this role is measured not by sales quotas, but by flawless execution, team leadership, and guest satisfaction.
What Makes Our Group Events Different
Birthday parties always include a minimum of two dedicated party hosts
One host focused on the birthday family and parents
One host fully engaged with the children celebrating
Group and corporate events are executed with the same attention to detail, energy, and hospitality
Strong systems, checklists, and standards guide every event
The focus is always on great experiences, not hard selling
The Group Events Coordinator ensures these standards are delivered consistently.
Essential Duties and Responsibilities Event Staffing and Scheduling
Hire, train, schedule, and supervise Birthday Party Hosts and Group Event Hosts
Ensure proper staffing coverage for all scheduled events
Coordinate staffing needs based on event size and complexity
Provide coverage for last‑minute call‑outs when necessary
Maintain consistent on‑site presence during events and step into active event roles as needed to ensure staffing coverage and uphold execution standards
Training & Quality Control
Train event staff on:
Event flow and timing
Guest engagement and hospitality
Child supervision and safety expectations
Set up, tear down, and cleaning standards
Communication with parents, group leaders, and organizers
Observe events and coach staff to maintain high execution standards
Reinforce expectations through ongoing feedback and support
Inventory and Supplies
Ensure all party and event supplies, equipment, and consumables are stocked
Monitor condition and readiness of event‑related equipment
Lead the restocking and/or replacement efforts
Guest Follow‑Up and Experience Building
Follow up with birthday families and event organizers after events
Gather feedback and share insights with leadership
Support organic growth by encouraging repeat visits, referrals, and future bookings through great experiences, not direct sales
Administration & Internal Communication
Review upcoming event schedules and notes in the booking system
Communicate clearly with the Group Sales Manager, front desk, food service, and operations teams
Coordinate event timelines and space layouts
Oversee event‑day logistics for corporate and school groups
Support execution of larger‑scale seasonal or community events
Assist in refining event processes, SOPs, and checklists over time
What This Role Is Not
This position is not responsible for booking or selling events beyond providing an exceptional experience and following up with guests
This role does not involve cold outreach, lead generation, or proposal writing
Sales responsibility remains with the Group Sales Manager
Success in this role results from exceptional execution and guest satisfaction, not sales quotas.
Qualifications & Ideal Candidate Profile
MUST enjoy working with children, families, and groups in a high‑energy environment
MUST be dedicated to making people happy
Strong organizational and people‑management skills
Comfortable hiring, training, and supervising part‑time staff
Calm under pressure and solutions‑oriented
Reliable weekend availability required
Prior experience in education, camps, childcare, hospitality, or youth programming preferred
Comfortable using scheduling and booking software tools
Physical & Work Environment Requirements
Ability to stand and move throughout the facility for extended periods
Ability to lift and move party supplies and light equipment
Comfortable working in active, noisy, and energetic environments
Path to Full-Time This position is expected to start as a part‑time role, typically 20–25 hours per week, with hours concentrated on weekends and event days.
As event volume expands, this role has a clear path to a full‑time leadership position overseeing all group event and conference services at The Centre. Some of the factors will include:
Consistent event volume
Demonstrated leadership and execution excellence
Operational value created for the organization
The Centre is committed to growing this role responsibly as demand increases.
Why Work at The Centre The Centre is a dynamic, family‑focused sports and entertainment facility serving the State College region. Birthday parties and hosted events are often a guest’s first experience with our facility, and this role plays a vital part in creating lasting memories and long‑term relationships. If you love working with people, leading teams, and creating joyful, well‑run events, this is a unique opportunity to grow with an expanding organization.
#J-18808-Ljbffr
401(k)
Flexible schedule
Opportunity for advancement
Position Summary The Group Events Manager is responsible for the execution and delivery of all hosted group experiences at The Centre, including birthday parties, corporate events, school programs, team‑building activities, and social gatherings.
While events are booked online or secured by the Group Sales Manager, this role owns everything that happens next – staffing, preparation, event flow, guest experience, follow‑up, and operational refinement.
With the launch of The Clubhouse Family Fun Centre, hosted events represent a major growth channel for The Nittany Valley Sports Centre’s. This role plays a central part in building scalable systems, training standards, and execution excellence that ensure every event is seamless, energetic, and memorable.
Success in this role is measured not by sales quotas, but by flawless execution, team leadership, and guest satisfaction.
What Makes Our Group Events Different
Birthday parties always include a minimum of two dedicated party hosts
One host focused on the birthday family and parents
One host fully engaged with the children celebrating
Group and corporate events are executed with the same attention to detail, energy, and hospitality
Strong systems, checklists, and standards guide every event
The focus is always on great experiences, not hard selling
The Group Events Coordinator ensures these standards are delivered consistently.
Essential Duties and Responsibilities Event Staffing and Scheduling
Hire, train, schedule, and supervise Birthday Party Hosts and Group Event Hosts
Ensure proper staffing coverage for all scheduled events
Coordinate staffing needs based on event size and complexity
Provide coverage for last‑minute call‑outs when necessary
Maintain consistent on‑site presence during events and step into active event roles as needed to ensure staffing coverage and uphold execution standards
Training & Quality Control
Train event staff on:
Event flow and timing
Guest engagement and hospitality
Child supervision and safety expectations
Set up, tear down, and cleaning standards
Communication with parents, group leaders, and organizers
Observe events and coach staff to maintain high execution standards
Reinforce expectations through ongoing feedback and support
Inventory and Supplies
Ensure all party and event supplies, equipment, and consumables are stocked
Monitor condition and readiness of event‑related equipment
Lead the restocking and/or replacement efforts
Guest Follow‑Up and Experience Building
Follow up with birthday families and event organizers after events
Gather feedback and share insights with leadership
Support organic growth by encouraging repeat visits, referrals, and future bookings through great experiences, not direct sales
Administration & Internal Communication
Review upcoming event schedules and notes in the booking system
Communicate clearly with the Group Sales Manager, front desk, food service, and operations teams
Coordinate event timelines and space layouts
Oversee event‑day logistics for corporate and school groups
Support execution of larger‑scale seasonal or community events
Assist in refining event processes, SOPs, and checklists over time
What This Role Is Not
This position is not responsible for booking or selling events beyond providing an exceptional experience and following up with guests
This role does not involve cold outreach, lead generation, or proposal writing
Sales responsibility remains with the Group Sales Manager
Success in this role results from exceptional execution and guest satisfaction, not sales quotas.
Qualifications & Ideal Candidate Profile
MUST enjoy working with children, families, and groups in a high‑energy environment
MUST be dedicated to making people happy
Strong organizational and people‑management skills
Comfortable hiring, training, and supervising part‑time staff
Calm under pressure and solutions‑oriented
Reliable weekend availability required
Prior experience in education, camps, childcare, hospitality, or youth programming preferred
Comfortable using scheduling and booking software tools
Physical & Work Environment Requirements
Ability to stand and move throughout the facility for extended periods
Ability to lift and move party supplies and light equipment
Comfortable working in active, noisy, and energetic environments
Path to Full-Time This position is expected to start as a part‑time role, typically 20–25 hours per week, with hours concentrated on weekends and event days.
As event volume expands, this role has a clear path to a full‑time leadership position overseeing all group event and conference services at The Centre. Some of the factors will include:
Consistent event volume
Demonstrated leadership and execution excellence
Operational value created for the organization
The Centre is committed to growing this role responsibly as demand increases.
Why Work at The Centre The Centre is a dynamic, family‑focused sports and entertainment facility serving the State College region. Birthday parties and hosted events are often a guest’s first experience with our facility, and this role plays a vital part in creating lasting memories and long‑term relationships. If you love working with people, leading teams, and creating joyful, well‑run events, this is a unique opportunity to grow with an expanding organization.
#J-18808-Ljbffr