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Member Service Representative

Chief Financial Credit Union, Rochester Hills, Michigan, United States

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Member Service Representative (Teller & Account Services)

Full-Time | Competitive Pay | Branch Operations

Looking for a stable, people-focused career in banking? Join our Credit Union as a

Member Service Representative

and make a real difference in our members' financial lives.

This is a full-service frontline role where you'll assist members in-branch and by phone, process transactions, open accounts, and recommend solutions that support financial well-being.

If you enjoy helping people, working in a team environment, and delivering accurate, professional service - we'd love to meet you. What You'll Do Process deposits, withdrawals, payments, and other transactions accurately Open, close, and maintain consumer accounts Assist members in-branch and by phone Identify member needs and recommend appropriate products and digital services Balance cash drawer and complete end-of-day procedures Maintain compliance with banking regulations and credit union policies What We're Looking For Strong customer service and communication skills Attention to detail and cash-handling accuracy Ability to multitask in a fast-paced environment Professional, team-oriented mindset Prior teller, retail banking, or cash-handling experience preferred Compensation & Benefits

We offer a competitive compensation and benefits package, including: Medical (BCBSM PPO & HMO options) Dental insurance with employer contribution Vision coverage 401(k) with employer match Generous Paid Time Off Professional development opportunities Positive, supportive team environment

If you're ready to grow your career in a mission-driven financial institution that values professionalism, teamwork, and member service, apply today.