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Salesforce Business Metrics Analyst

Insight Global, Franklin Lakes, New Jersey, us, 07417

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The Entry Level Salesforce Business Metrics Analyst will support the Commercial Insights & Analytics team within the Specimen Management business unit for a top-performing medical device company in Franklin Lakes, NJ. This role focuses on Salesforce reporting, basic administration, and analytics to support sales, marketing, and operations teams. The analyst will develop and maintain Salesforce and Power BI reports, troubleshoot user issues, and assist with Salesforce training. This is an ideal opportunity for an early career candidate who is detail oriented, highly collaborative, and eager to build hands on experience with Salesforce and data analytics in a cross functional, remote environment.Day-to-Day Responsibilities • Build and deliver ad hoc Salesforce reports to support sales activity and opportunity analysis • Maintain and update existing Salesforce reports and dashboards to ensure accuracy and usability • Respond to Salesforce user questions related to data entry, reporting, and system functionality • Troubleshoot basic Salesforce issues and escalate when needed • Assist with Salesforce user administration, including adding u and managing profiles • Develop reports using Salesforce data in Power BI to support digitalization initiatives

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

Must-Haves • 0-2 years of experience (professional or academic) in analytics, business intelligence, or related fields • Basic understanding of Salesforce.com and CRM concepts • Experience building or running reports (Salesforce and/or academic projects) • Strong attention to detail and ability to manage multiple requests • Clear communication skills and ability to collaborate across teams • Willingness to learn, take feedback, and grow in an entry level role

Nice to Have Skills & Experience

Plusses • Experience with Power BI (academic experience acceptable) • Exposure to Salesforce administration (u , profiles, permissions) • Experience supporting sales or marketing teams with data and reporting • Prior experience training or supporting u on technical tools • Background in medical device or biotechnology industry

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.