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Director, Pharmacy Services

UPMC, Jamestown, New York, United States, 14704

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UPMC Chautauqua is seeking an experienced and strategic

Director, Pharmacy Services

to lead and advance pharmacy operations across both inpatient and outpatient settings. This role provides oversight of a dedicated team of Pharmacists and Pharmacy Technicians and plays a key leadership role in ensuring safe, effective, and efficient medication‑use practices.

Pharmacy Services operates from 7:00 AM – 11:00 PM, and this position is primarily day shift, with responsibility for leadership, oversight, and coordination across all hours of operation.

This position is eligible for an incentive of up to 7.5%.

Position Summary Plans, organizes, and supervises Pharmacy Services according to the policies, procedures, and philosophy of the System and the standard practice of the profession, in compliance with all applicable state and federal laws and regulations.

Key Responsibilities Leadership & Operations

Plan, organize, and supervise Pharmacy Services in alignment with System policies, procedures, and philosophy, and standard professional practice within state and federal laws

Organize and direct all activities of Pharmacy Services

Coordinate and integrate pharmacy services within the department and across other hospital departments

Communicate and implement administrative directives for department staff

Demonstrate dependability, reliability, and independent judgment by recognizing priorities, accommodating department needs, and accepting appropriate authority

Patient Safety, Clinical Quality & Medication‑Use Systems

Conduct ongoing evaluation of service requirements and emerging technical developments to improve patient care and ensure services are provided properly and economically

Establish systems and procedures that promote maximum safety and service associated with medication use

Maintain a patient profile system to monitor drug therapy for safety and efficacy

Perform professional judgment related to medication dispensing, including therapeutic appropriateness, drug interactions, dosage calculations, and overdose prevention

Participate in the planning, implementation, and evaluation of patient care with patients and significant others

Participate in quality improvement activities related to drug utilization and medication effectiveness

Formulary, Regulatory Compliance & Distribution

Develop and implement departmental policies and procedures that guide and support service delivery

Develop the philosophy, objectives, policies, methods, and procedures of the department

Maintain a working Formulary System approved by the medical staff through the Pharmacy and Therapeutics (P&T) Committee

Serve as a member of the Pharmacy and Therapeutics (P&T) Committee

Demonstrate responsibility for hospital cost containment through effective formulary control processes

Ensure medication distribution is performed according to established policies and procedures and in compliance with all state and federal regulations

Communication, Professionalism & Service Excellence

Maintain professional, pleasant, and effective communication internally and externally

Promote the hospital’s image by maintaining a positive, helpful attitude toward employees, physicians, visitors, and the community

Exhibit integrity, courtesy, and respect for others at all times

Present a professional image through appropriate attire and etiquette

Maintain strict confidentiality of hospital and departmental information with no infractions

Aseptic Technique & Safety

Adhere to proper aseptic techniques, procedures, and safety precautions

Financial Stewardship & Budget Management

Assist in the preparation of annual capital and operating budgets

Ensure staff adherence to approved budgets

People Leadership & Development

Promote employee growth through coaching, counseling, and training

Administer personnel policies and procedures related to hiring, orientation, performance evaluation, and discipline in accordance with established guidelines

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