UPMC Chautauqua is seeking an experienced and strategic Director, Pharmacy Services to lead and advance pharmacy operations across both inpatient and outpatient settings. This role provides oversight of a dedicated team of Pharmacists and Pharmacy Technicians and plays a key leadership role in ensuring safe, effective, and efficient medication‑use practices.
Pharmacy Services operates from 7:00 AM – 11:00 PM, and this position is primarily day shift, with responsibility for leadership, oversight, and coordination across all hours of operation.
This position is eligible for an incentive of up to 7.5%.
Position Summary
Plans, organizes, and supervises Pharmacy Services according to the policies, procedures, and philosophy of the System and the standard practice of the profession, in compliance with all applicable state and federal laws and regulations.
Key Responsibilities
Leadership & Operations
- Plan, organize, and supervise Pharmacy Services in alignment with System policies, procedures, and philosophy, and standard professional practice within state and federal laws
- Organize and direct all activities of Pharmacy Services
- Coordinate and integrate pharmacy services within the department and across other hospital departments
- Communicate and implement administrative directives for department staff
- Demonstrate dependability, reliability, and independent judgment by recognizing priorities, accommodating department needs, and accepting appropriate authority
Patient Safety, Clinical Quality & Medication‑Use Systems
- Conduct ongoing evaluation of service requirements and emerging technical developments to improve patient care and ensure services are provided properly and economically
- Establish systems and procedures that promote maximum safety and service associated with medication use
- Maintain a patient profile system to monitor drug therapy for safety and efficacy
- Perform professional judgment related to medication dispensing, including therapeutic appropriateness, drug interactions, dosage calculations, and overdose prevention
- Participate in the planning, implementation, and evaluation of patient care with patients and significant others
- Participate in quality improvement activities related to drug utilization and medication effectiveness
Formulary, Regulatory Compliance & Distribution
- Develop and implement departmental policies and procedures that guide and support service delivery
- Develop the philosophy, objectives, policies, methods, and procedures of the department
- Maintain a working Formulary System approved by the medical staff through the Pharmacy and Therapeutics (P&T) Committee
- Serve as a member of the Pharmacy and Therapeutics (P&T) Committee
- Demonstrate responsibility for hospital cost containment through effective formulary control processes
- Ensure medication distribution is performed according to established policies and procedures and in compliance with all state and federal regulations
Communication, Professionalism & Service Excellence
- Maintain professional, pleasant, and effective communication internally and externally
- Promote the hospital’s image by maintaining a positive, helpful attitude toward employees, physicians, visitors, and the community
- Exhibit integrity, courtesy, and respect for others at all times
- Present a professional image through appropriate attire and etiquette
- Maintain strict confidentiality of hospital and departmental information with no infractions
Aseptic Technique & Safety
- Adhere to proper aseptic techniques, procedures, and safety precautions
Financial Stewardship & Budget Management
- Assist in the preparation of annual capital and operating budgets
- Ensure staff adherence to approved budgets
People Leadership & Development
- Promote employee growth through coaching, counseling, and training
- Administer personnel policies and procedures related to hiring, orientation, performance evaluation, and discipline in accordance with established guidelines