Salesforce Senior Senior BA with Agent force/AI
Futran Tech Solutions Pvt. Ltd., Houston, Texas, United States, 77246
Position : Salesforce Senior Senior BA with Agent force/AI
Location: Houston, TX (4 days/week)
Mandatory skills: Sales cloud, Marketing cloud, AI / Agentforce
JD:
Experience with Salesforce ( preferably Sales and Marketing cloud) projects is a must;
if the person has any experience related to AI / Agentforce it will be a big plus as the client is expecting this resource to support projects related to AI and Agentforce The Salesforce Business Analyst is responsible for translating complex business requirements into robust and scalable Salesforce solutions. This role requires a strong foundation in essential business analysis skills, including gathering requirements, mapping processes, designing data models, and configuring declarative features such as Flows, Validation Rules, and Object design. Effective stakeholder management is also a critical component, ensuring that all business needs are clearly understood and addressed throughout the project lifecycle. In addition to core Salesforce expertise, the Business Analyst should preferably have experience in AI and Agentforce. This includes the ability to design autonomous workflows, define agent behaviors, and implement governance frameworks that align with Salesforce's ongoing transition from assistive to autonomous AI within the Agentforce Platform. The Business Analyst plays an essential role in preparing organizations for AI adoption by maintaining data integrity, streamlining processes, and establishing appropriate guardrails; elements that are crucial as organizations accelerate their integration of AI technologies.
Location: Houston, TX (4 days/week)
Mandatory skills: Sales cloud, Marketing cloud, AI / Agentforce
JD:
Experience with Salesforce ( preferably Sales and Marketing cloud) projects is a must;
if the person has any experience related to AI / Agentforce it will be a big plus as the client is expecting this resource to support projects related to AI and Agentforce The Salesforce Business Analyst is responsible for translating complex business requirements into robust and scalable Salesforce solutions. This role requires a strong foundation in essential business analysis skills, including gathering requirements, mapping processes, designing data models, and configuring declarative features such as Flows, Validation Rules, and Object design. Effective stakeholder management is also a critical component, ensuring that all business needs are clearly understood and addressed throughout the project lifecycle. In addition to core Salesforce expertise, the Business Analyst should preferably have experience in AI and Agentforce. This includes the ability to design autonomous workflows, define agent behaviors, and implement governance frameworks that align with Salesforce's ongoing transition from assistive to autonomous AI within the Agentforce Platform. The Business Analyst plays an essential role in preparing organizations for AI adoption by maintaining data integrity, streamlining processes, and establishing appropriate guardrails; elements that are crucial as organizations accelerate their integration of AI technologies.