Member Experience Representative - Part-Time
Resource One Credit Union, Dallas, Texas, United States, 75215
Description
The
Member Experience Representative
will assist members and non-members of the credit union with various administrative and financial transactions, and will be responsible for processing routine banking transactions and recommending products and services based on the member’s financial goals.
Role and Responsibilities
Greet members in a professional and courteous manner and assist them with all issues, questions and requests.
Process member transactions, including; deposits, withdrawals, cashiers’ checks, money orders, and loan payments in person, by telephone or mail.
Balance and verifies transactions and cash totals on a daily basis
Maintains a thorough working knowledge of the complete line of products and services and offers appropriate products and services to members and potential members.
Opens and closes computer terminal accounts daily
Examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
Performs drive-up teller and night drop functions as assigned.
Other duties as assigned.
Requirements
High school diploma or equivalent.
1+ years’ cash handling experience.
Prior banking/credit union experience preferred.
Knowledge, Skills and Abilities
Excellent mathematical and problem solving skills.
Excellent written, listening and verbal communication skills.
Excellent customer service skills.
Ability to operate 10-key series.
Ability to maintain discretion and confidentiality.
Must have the ability to multitask, prioritize, and adapt to a consistently changing environment.
Proficient in Microsoft computer applications.
Physical Demands and Work Environment
Stationary work, often requiring standing or sitting for prolonged periods
Operate standard office equipment and keyboards
Visually recognize, reconcile, and verify numerical details for accuracy
Repeating motions that may include the wrists, hands and/or fingers
Must be able to access and navigate facility with reasonable accommodations
Lift and carry small parcels, packages and other items
Additional Notes
Candidates being considered for employment with Resource One must successfully complete a credit check, background check and drug screen.
This Job Description is not a complete statement of all duties, responsibilities and physical demands comprising this position.
Schedule for this position is Tuesday, Thursday, Friday, and every Saturday.
Equal Employment Opportunity Employer
Our credit union team and members include people of all races, religions, cultures, physical abilities, sexual orientations, and gender identities and/or expressions. Together, we are the community we serve, and we believe that a community is strongest when there is diversity, equality, and inclusion.
Stronger leaders. Stronger coworkers. Stronger friends.
#J-18808-Ljbffr
Member Experience Representative
will assist members and non-members of the credit union with various administrative and financial transactions, and will be responsible for processing routine banking transactions and recommending products and services based on the member’s financial goals.
Role and Responsibilities
Greet members in a professional and courteous manner and assist them with all issues, questions and requests.
Process member transactions, including; deposits, withdrawals, cashiers’ checks, money orders, and loan payments in person, by telephone or mail.
Balance and verifies transactions and cash totals on a daily basis
Maintains a thorough working knowledge of the complete line of products and services and offers appropriate products and services to members and potential members.
Opens and closes computer terminal accounts daily
Examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
Performs drive-up teller and night drop functions as assigned.
Other duties as assigned.
Requirements
High school diploma or equivalent.
1+ years’ cash handling experience.
Prior banking/credit union experience preferred.
Knowledge, Skills and Abilities
Excellent mathematical and problem solving skills.
Excellent written, listening and verbal communication skills.
Excellent customer service skills.
Ability to operate 10-key series.
Ability to maintain discretion and confidentiality.
Must have the ability to multitask, prioritize, and adapt to a consistently changing environment.
Proficient in Microsoft computer applications.
Physical Demands and Work Environment
Stationary work, often requiring standing or sitting for prolonged periods
Operate standard office equipment and keyboards
Visually recognize, reconcile, and verify numerical details for accuracy
Repeating motions that may include the wrists, hands and/or fingers
Must be able to access and navigate facility with reasonable accommodations
Lift and carry small parcels, packages and other items
Additional Notes
Candidates being considered for employment with Resource One must successfully complete a credit check, background check and drug screen.
This Job Description is not a complete statement of all duties, responsibilities and physical demands comprising this position.
Schedule for this position is Tuesday, Thursday, Friday, and every Saturday.
Equal Employment Opportunity Employer
Our credit union team and members include people of all races, religions, cultures, physical abilities, sexual orientations, and gender identities and/or expressions. Together, we are the community we serve, and we believe that a community is strongest when there is diversity, equality, and inclusion.
Stronger leaders. Stronger coworkers. Stronger friends.
#J-18808-Ljbffr