A leading technology partner is seeking a Principal Customer Success Manager in New York. This pivotal role involves driving customer adoption, retention, and advocacy across a global enterprise. You'll leverage insights to foster trust and enhance the customer experience while managing a multi-product portfolio. Candidates should have over 10 years in customer success or account management within B2B SaaS, exceptional communication skills, and be proficient in AI-driven platforms. This position offers flexible work-life balance and competitive industry benefits.
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