Logo
job logo

Customer Account Representative

Elevare Branding, Phila, Pennsylvania, United States

Save Job

Company Description Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success.

Job Description We are seeking a motivated and detail-oriented

Customer Account Representative

to join our Lawrence, MA office. In this role, you will serve as a key liaison between our company and our clients, ensuring seamless communication, exceptional service delivery, and long-term relationship development.

The ideal candidate will be client-focused, organized, and driven to maintain high standards of service while supporting account growth and retention.

Responsibilities

Serve as the primary point of contact for assigned client accounts

Maintain and strengthen long-term client relationships

Coordinate with internal teams to ensure timely and accurate project execution

Monitor account performance and identify opportunities for growth

Address client inquiries and resolve concerns professionally and efficiently

Prepare account reports and provide updates to management

Support onboarding of new clients and ensure a smooth transition process

Qualifications

Strong communication and interpersonal skills

Excellent organizational and time-management abilities

Problem-solving mindset with attention to detail

Ability to manage multiple accounts simultaneously

Professional demeanor and client-first approach

Proficiency in basic office and CRM systems

Adaptability in a fast-paced business environment

Additional Information

Competitive salary ($53,000 – $58,000 annually)

Clear career advancement pathways

Ongoing professional development and training programs

Collaborative and growth-oriented work environmentComprehensive skill-building opportunities

Stable, full-time employment

#J-18808-Ljbffr