Company Description
Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success.
Job Description
We are seeking a motivated and detail-oriented
Customer Account Representative
to join our Lawrence, MA office. In this role, you will serve as a key liaison between our company and our clients, ensuring seamless communication, exceptional service delivery, and long-term relationship development.
The ideal candidate will be client-focused, organized, and driven to maintain high standards of service while supporting account growth and retention.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Maintain and strengthen long-term client relationships
Coordinate with internal teams to ensure timely and accurate project execution
Monitor account performance and identify opportunities for growth
Address client inquiries and resolve concerns professionally and efficiently
Prepare account reports and provide updates to management
Support onboarding of new clients and ensure a smooth transition process
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detailAbility to manage multiple accounts simultaneously
Professional demeanor and client-first approach
Proficiency in basic office and CRM systems
Adaptability in a fast-paced business environment
Additional Information
Competitive salary ($53,000 – $58,000 annually)
Clear career advancement pathways
Ongoing professional development and training programs
Collaborative and growth-oriented work environment
Comprehensive skill-building opportunities
Stable, full-time employment
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Elevare Branding is a dynamic marketing and brand strategy firm committed to elevating businesses through precision, creativity, and operational excellence. Our team partners with organizations to build strong brand identities, execute impactful campaigns, and deliver measurable growth. We pride ourselves on professionalism, innovation, and a collaborative culture that empowers every team member to contribute meaningfully to our continued success.
Job Description
We are seeking a motivated and detail-oriented
Customer Account Representative
to join our Lawrence, MA office. In this role, you will serve as a key liaison between our company and our clients, ensuring seamless communication, exceptional service delivery, and long-term relationship development.
The ideal candidate will be client-focused, organized, and driven to maintain high standards of service while supporting account growth and retention.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Maintain and strengthen long-term client relationships
Coordinate with internal teams to ensure timely and accurate project execution
Monitor account performance and identify opportunities for growth
Address client inquiries and resolve concerns professionally and efficiently
Prepare account reports and provide updates to management
Support onboarding of new clients and ensure a smooth transition process
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detailAbility to manage multiple accounts simultaneously
Professional demeanor and client-first approach
Proficiency in basic office and CRM systems
Adaptability in a fast-paced business environment
Additional Information
Competitive salary ($53,000 – $58,000 annually)
Clear career advancement pathways
Ongoing professional development and training programs
Collaborative and growth-oriented work environment
Comprehensive skill-building opportunities
Stable, full-time employment
#J-18808-Ljbffr