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Director of Therapy Operations

Ernest Health, Inc., Mishawaka, Indiana, us, 46546

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Overview We are seeking a Director of Therapy Operations to join our team at the Rehabilitation Hospital of Northern Indiana.

Transformative Leadership | Interdisciplinary Collaboration | Patient-Focused Outcomes

Rehabilitation Hospital of Northern Indiana

in

Mishawaka, Indiana

(South Bend area) is a cutting-edge inpatient rehabilitation facility focused on helping patients reclaim their lives after serious injuries or illnesses. We provide intensive rehab care for stroke survivors, individuals with brain or spinal cord injuries, multiple trauma, and other debilitating conditions. Our hospital’s expert team – including board-certified rehabilitation physicians (physiatrists), therapists, and nurses – work together to deliver personalized therapy programs aimed at restoring mobility, communication, and daily living skills. With a state-of-the-art therapy gym and a compassionate approach to care, we offer an ideal setting for healing and improvement. Fully accredited and consistently praised for our patient outcomes, Rehabilitation Hospital of Northern Indiana proudly serves patients across the region with high-quality, individualized rehabilitative care.

Mishawaka blends small-town warmth with big-city potential, making it an ideal place to live and work. Enjoy a lower cost of living than the national average while taking advantage of the city’s scenic Riverwalk along the St. Joseph River—recognized as one of Indiana’s best for walking, jogging, or cycling. Explore newly renovated parks, golf courses, and vibrant downtown filled with local shops, eateries, and cultural events. Located just an hour from Lake Michigan and two hours from Chicago, Mishawaka offers both peaceful charm and easy access to major attractions. With nearby access to the University of Notre Dame, the city pulses with spirited collegiate energy year-round.

Position Overview:

The Director of Therapy Operations is responsible for the overall management and strategic direction of the therapy department, ensuring the delivery of high-quality rehabilitative services that meet clinical, regulatory, and operational standards.

This leadership role oversees therapy intensity and productivity metrics, ensuring optimal patient outcomes and efficient use of resources.

Key responsibilities include monitoring and adjusting therapy intensity levels, managing therapist productivity, overseeing patient and staff scheduling, and maintaining departmental cost-effectiveness.

The Director also plays a central role in recruiting, developing, and retaining a high-performing therapy team, fostering a positive and collaborative work environment.

This position requires strong clinical knowledge, operational expertise, and leadership skills to align departmental goals with broader organizational objectives.

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

PPO and High Deductible Medical Plan options

Flexible Spending and Health Savings Account options available

Dental and Vision coverage

401K with employer matching

Life insurance

Short-and-long term disability

Wellness & Work Life Balance:

Employee Assistance Program

Wellness Program with quarterly wellness challenges with participation incentives

Earned Time Off - start accruing vacation time on start date

Professional Growth:

Continuing education opportunities and reimbursement

Qualifications Required Skills:

Current license as Physical Therapist, Speech Language Pathologist, or Occupational Therapist om the state of employment required.

Current BLS certification from an approved vendor required.

Three years’ experience in a hospital therapy management preferred.

Additional Qualifications/Skills:

Knowledge of and adherence to current therapy theory and practice.

Knowledge of accreditation standards to ensure adherence to all standards set forth by state and accrediting agencies of TJC and CMS.

Knowledge of clinical operations and procedures.

Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.

Demonstrates general computer skills including: data entry, word processing, email, and record management.

Effective organizational and time management skills.

Effective written and verbal communication skills.

Ability to maintain proper levels of confidentiality.

Ability to work closely and professionally with others.

Ability to maintain quality, safety, and/or infection control standards.

Ability to demonstrate leadership, clinical expertise, and appropriate interpersonal skills.

Responsibilities The Director of Therapy Operations is the individual with primary responsibility for the overall operations of the Therapy Department, including high-quality, cost-effective delivery of patient care, managing therapy personnel, and developing and implementing department projects and goals. Integrates the hospital’s mission and “Guiding Principles” into daily practice.

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