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Tax Collections Specialist #51024

Burke County Public Health, Morganton, North Carolina, us, 28680

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Tax Collections Specialist #51024 Department: Tax Administration Hiring Range: $42,390.00 - $49,816.00 Closing Date: Open Until Filled

General Statement Of Duties This position performs a variety of clerical duties in support of Burke County tax functions, using established guidelines and procedures. Position requires approximately 40 hours of work per workweek.

Duties and Responsibilities

Administers the tax laws governing Burke County in an equitable and effective manner while instilling the highest degree of public confidence and integrity

Collects, processes, and records payments on current and delinquent taxes

Reviews and processes mobile home moving permits

Investigates delinquent taxes taking necessary action; issues warning, garnishments, and attachments; coordinates and communicates with Burke County mapping and listing departments to reconcile issues regarding ownership

Processes, manages, and monitors delinquent tax certification forms, Simplifile, and records for delinquent taxes prior to filing a deed

Reviews and performs basic calculations in balancing the cash drawer

Interacts with and assists the general public or Burke County departments via telephone, email, or in person to provide support, information, and assistance with documents or systems maintained by, or recorded in, the Tax Department

Monitors and maintains the inventory and supplies necessary to perform the duties of this position

Performs other duties as required or assigned

Required Education and Experience

Associate Degree in Business, Accounting, or another related field

At least one (1) year of experience in customer services, collections, problem solving, or another related field developing the necessary knowledge and skill required for this position

Physical Requirements, Working Conditions, and Occupational Exposures

Standard vision requirements, with or without corrective lenses

Occasionally spends time stooping, kneeling, crouching, or crawling, reaching with hands and arms, or pushing or pulling

Frequently lifts up to ten (10) pounds

Frequently spends time standing, walking, sitting, speaking or hearing, using hands or fingers to handle, feel, type, or text, and engaging in repetitive motions

Occasional exposure to some disagreeable elements (i.e., dust, heat, fumes, cold, or noise)

Subjected to considerable mental effort and potential stressful situations during day to day operations

Required Skills/Abilities

Proficient in spoken and written English

Ability to express and exchange ideas through verbal communication

Ability to receive detailed instructions or information through verbal communication

Ability to prepare and analyze written or computer data

Ability to observe general surroundings and activities

Strong analytical, decision-making, and problem-solving skills

Ability to operate and use systems, technologies, and machines required to perform duties of the Tax Department

Demonstrates verbal and written communication and interpersonal skills

Application Process Burke County paper applications can be obtained at the Human Resources office, located at 200 Avery Ave. Morganton, NC, Mon-Fri 8:00am-5:00pm; online applications are available at: www.burkenc.org. Completed applications should provide a complete work history, including a detailed and thorough list of job duties. Incomplete applications will not be processed.

Burke County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services.

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