
Global Operations Excellence Lead - AI-Driven Service
American Express Global Business Travel, Topeka, Kansas, United States, 66652
A leading travel management company is looking for a strategic leader in Topeka, Kansas, to drive operational excellence and enhance service delivery. This role combines service optimization with AI-driven analytics and communication leadership to improve customer experiences. Applicants should have proven operations management experience, strong analytical skills, and a strategic mindset focused on continuous improvement. This position offers a competitive salary range of $81,900 to $152,100 and is eligible for an annual discretionary bonus.
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