Who We Are
OnScent blends decades of fragrance design expertise with real-time AI insights to make scent a definingpart of your brand's identity. Our artistry extends to Premier Naturals™, delivering premium naturalingredients for exceptional skin and hair care.
Who You Are We are in search of a
Sales Support Coordinator
who will be on-site at our creative center located in Hackensack NJ. This position requires a highly organized Sales Support Coordinator to support our Sales and Customer Success teams and help deliver an exceptional client experience. A highly visible, on-site role who will partner closely with Sales Executives, internal cross‑functional teams, and key customer accounts to ensure projects are executed accurately and efficiently.
What You’ll Do
Enter and manage projects accurately in internal systems (ProCis, Salesforce)
Support Sales Executives with account coordination, communication, and follow‑up
Participate in client meetings and track action items
Serve as liaison between Sales, Customer Success, and internal teams (Creative, Technical, Evaluation, Sensory, Perfumers)
Respond to customer inquiries promptly and professionally
Provide backup support for customer service functions, including order entry, order status updates, and invoicing assistance
Coordinate briefs, timelines, samples, and internal deliverables to keep projects on schedule
Prepare sales reports and data in Excel to support account visibility and performance
Assist with scheduling, visitor agendas, and client presentation preparation
Provide coverage for Sales Team members during absences.
What You Bring
Associate’s Degree required; Bachelor’s Degree preferred
Spanish fluency strongly preferred (supporting LATAM accounts)
2+ years of experience in sales support, customer success, project coordination, or similar role
Strong Excel skills and comfort working across multiple systems
Highly organized with strong attention to detail
Excellent communication skills and ability to work effectively with clients and internal teams
Ability to manage multiple priorities in a fast‑paced environment
Customer‑focused with strong follow‑through
What We Offer Position Salary:
$55k-$60k
Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.
We offer a competitive benefits package, which includes:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Life and disability insurance, and pet insurance
#J-18808-Ljbffr
Who You Are We are in search of a
Sales Support Coordinator
who will be on-site at our creative center located in Hackensack NJ. This position requires a highly organized Sales Support Coordinator to support our Sales and Customer Success teams and help deliver an exceptional client experience. A highly visible, on-site role who will partner closely with Sales Executives, internal cross‑functional teams, and key customer accounts to ensure projects are executed accurately and efficiently.
What You’ll Do
Enter and manage projects accurately in internal systems (ProCis, Salesforce)
Support Sales Executives with account coordination, communication, and follow‑up
Participate in client meetings and track action items
Serve as liaison between Sales, Customer Success, and internal teams (Creative, Technical, Evaluation, Sensory, Perfumers)
Respond to customer inquiries promptly and professionally
Provide backup support for customer service functions, including order entry, order status updates, and invoicing assistance
Coordinate briefs, timelines, samples, and internal deliverables to keep projects on schedule
Prepare sales reports and data in Excel to support account visibility and performance
Assist with scheduling, visitor agendas, and client presentation preparation
Provide coverage for Sales Team members during absences.
What You Bring
Associate’s Degree required; Bachelor’s Degree preferred
Spanish fluency strongly preferred (supporting LATAM accounts)
2+ years of experience in sales support, customer success, project coordination, or similar role
Strong Excel skills and comfort working across multiple systems
Highly organized with strong attention to detail
Excellent communication skills and ability to work effectively with clients and internal teams
Ability to manage multiple priorities in a fast‑paced environment
Customer‑focused with strong follow‑through
What We Offer Position Salary:
$55k-$60k
Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.
We offer a competitive benefits package, which includes:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Life and disability insurance, and pet insurance
#J-18808-Ljbffr