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Role Summary The Central Region Strategic Account Manager at Harrow is responsible for driving sustained clinic-level adoption across priority ophthalmology practices, with a focus on converting ASC-connected clinics into consistent office-based utilization. This role executes high-impact immersion strategies, builds durable physician and staff relationships, and embeds repeatable workflows that drive long-term demand.
Success requires a highly motivated, field-oriented commercial leader who thrives in complex, multi-provider practices, excels at influencing clinical behavior change, and demonstrates disciplined execution across reimbursement navigation, program implementation, and account growth.
Responsibilities
Clinic Adoption & Immersion Execution
Lead targeted immersion days and structured adoption initiatives within prioritized high-value clinics, including procedure targeting, patient identification, and workflow integration
Drive conversion of ASC-connected practices toward routine in-office utilization when reimbursement and operational dynamics support the model
Partner with physicians and staff to embed repeatable processes that reinforce sustained adoption
Identify growth opportunities across provider segments within large group practices
Relationship-Driven Account Expansion
Establish trusted advisor relationships with ophthalmologists, administrators, technicians, and billing teams
Maintain high-frequency, high-impact engagement to reinforce prescribing and procedural behaviors
Identify and cultivate physician champions and staff advocates to create site-level proof points
Leverage early successes to influence broader utilization across multi-site organizations and referral networks
Operational Excellence & Commercial Feedback Loop
Document immersion learnings, objections, workflow challenges, and competitive insights
Feed real-time field intelligence into Harrow’s Central Region strategy and Team Six execution playbook
Track account progress, conversion milestones, and adoption metrics
Ensure coordinated execution of sampling programs and clinic-day evaluations in alignment with brand strategy
Reimbursement Education & Confidence Building
Deliver compliant education on access, pricing, and reimbursement methodology
Partner closely with Market Access teams to address payer-specific questions
Support clinics in developing documentation and billing processes that enable confident in-office utilization
Help remove reimbursement-related barriers to accelerate office-based adoption
Qualifications
Bachelor’s degree required
Minimum of 5+ years of pharmaceutical, biotech, medical device, or ophthalmic sales experience (ophthalmology strongly preferred)
Proven success managing strategic accounts or delivering top-tier performance in complex territories
Established relationships across Central Region ophthalmology practices and surgery centers
Demonstrated ability to execute in-clinic programs and influence multi-stakeholder environments
Highly driven, resilient, and comfortable operating in ambiguous, fast-moving markets
Strong business acumen with the ability to analyze practice dynamics and tailor adoption strategies
Excellent communication, presentation, and relationship-building skills
Education
Bachelor’s degree required
Additional Requirements
Remote, field-based
Travel up to 70% within the Central Region
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Role Summary The Central Region Strategic Account Manager at Harrow is responsible for driving sustained clinic-level adoption across priority ophthalmology practices, with a focus on converting ASC-connected clinics into consistent office-based utilization. This role executes high-impact immersion strategies, builds durable physician and staff relationships, and embeds repeatable workflows that drive long-term demand.
Success requires a highly motivated, field-oriented commercial leader who thrives in complex, multi-provider practices, excels at influencing clinical behavior change, and demonstrates disciplined execution across reimbursement navigation, program implementation, and account growth.
Responsibilities
Clinic Adoption & Immersion Execution
Lead targeted immersion days and structured adoption initiatives within prioritized high-value clinics, including procedure targeting, patient identification, and workflow integration
Drive conversion of ASC-connected practices toward routine in-office utilization when reimbursement and operational dynamics support the model
Partner with physicians and staff to embed repeatable processes that reinforce sustained adoption
Identify growth opportunities across provider segments within large group practices
Relationship-Driven Account Expansion
Establish trusted advisor relationships with ophthalmologists, administrators, technicians, and billing teams
Maintain high-frequency, high-impact engagement to reinforce prescribing and procedural behaviors
Identify and cultivate physician champions and staff advocates to create site-level proof points
Leverage early successes to influence broader utilization across multi-site organizations and referral networks
Operational Excellence & Commercial Feedback Loop
Document immersion learnings, objections, workflow challenges, and competitive insights
Feed real-time field intelligence into Harrow’s Central Region strategy and Team Six execution playbook
Track account progress, conversion milestones, and adoption metrics
Ensure coordinated execution of sampling programs and clinic-day evaluations in alignment with brand strategy
Reimbursement Education & Confidence Building
Deliver compliant education on access, pricing, and reimbursement methodology
Partner closely with Market Access teams to address payer-specific questions
Support clinics in developing documentation and billing processes that enable confident in-office utilization
Help remove reimbursement-related barriers to accelerate office-based adoption
Qualifications
Bachelor’s degree required
Minimum of 5+ years of pharmaceutical, biotech, medical device, or ophthalmic sales experience (ophthalmology strongly preferred)
Proven success managing strategic accounts or delivering top-tier performance in complex territories
Established relationships across Central Region ophthalmology practices and surgery centers
Demonstrated ability to execute in-clinic programs and influence multi-stakeholder environments
Highly driven, resilient, and comfortable operating in ambiguous, fast-moving markets
Strong business acumen with the ability to analyze practice dynamics and tailor adoption strategies
Excellent communication, presentation, and relationship-building skills
Education
Bachelor’s degree required
Additional Requirements
Remote, field-based
Travel up to 70% within the Central Region
#J-18808-Ljbffr