Job ID: 3182083 | Amazon.com Services LLC
Lead Fulfillment Associate
Job Summary
The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant, Shipping Clerk, and more. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Leaders will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Our entire business works hard to delight our customers—from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional. We’re aiming to become the most customer‑centric company on Earth.
Lead Fulfillment Associate Role Types and Responsibilities ISS Representative Power Connector. Maintaining the link between Corporate Retail Teams and the FC, and reporting & re‑escalating tickets to Retail, Vendor Management, and Catalog. Plays an integral role in the RC by facilitating resolution or directly resolving problem items that cannot be received in the RC under normal conditions of receiving. Responsible for the tactical and strategic handling of Retail Request Tickets from Corporate.
Process Assistant Smooth Operator. Helps support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.
Dock Clerk Dock Star. Manages inbound flow from scheduling appointments to time of receives. Duties include regular communication with carriers, corporate transportation group, management, and dock personnel. Responsible for planning inbound arrivals, ensuring carrier compliance, managing buffers, and leading dock personnel.
Receiving Clerk Mega Monitor. Schedules inbound deliveries in dock master using Advance Ship Notices. Communicates regularly with carriers, corporate transportation group, and receivers. Keeps up‑to‑date knowledge of scheduled appointments, monitors new releases, and communicates with other departments. Responsible for training backup clerks.
Shipping Clerk Super Shipper. Corresponds with multiple shipping companies and their contacts. Uses multiple shipping company’s software to ship and track packages. Coordinates trailers to corresponding dock doors and cross docks using OMA tool. Ensures proper processes are followed with the Trailer Dock Release program.
Non‑Inventory Receive Clerk Non‑Inventory Guru. Works with Procurement to administer the flow of non‑inventory goods. Organizes supplies, corrugate, safety equipment, and tools. Researches missing shipments and stages product in work areas. Operates PIT equipment to move goods, using computer skills to track and receive non‑inventory goods.
Regulated Waste Coordinator Functions as the lead for the Waste Program within the FC. Product and hazardous waste sent for resale, donation, or disposal are properly managed in compliance with all applicable regulations. Provides technical support and execution of the Regulated Waste Procedure, partnering with Operations and EHS teams to maintain compliance while overseeing the waste process.
Amazon Robotics (AR) Quarterback Main responsibility is monitoring overall floor health of the robotic field and leading safe and effective work dispatch for Amnesty Floor Monitors, ensuring minimum impact on downstream operations. Coordinates with local Learning, RME, and Operations teams, using real‑time data and dashboards during shifts to drive standard work practices and achieve daily operational goals.
Floor Health Monitor Autonomous, self‑sufficient operator. Amnesty Floor Monitors are associates that have undergone specific training to safely access the Amazon Robotic floors and perform a wide range of tasks. Responsibilities include resolving issues on the AR floor such as restarting a drive, or helping associates at stations with amnesty processing and prevention.
Data Analyst Works closely with the ICQA and Operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and ensures compliance with ICQA‑related SoX requirements.
Things to Know About Working in an Amazon Fulfillment Center
We’re committed to providing a safe work environment—wear a reflective vest, stretch, and recognize others for working safely.
We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
We work to regulate our sites as much as possible; noise and temperature levels can vary day to day. Hearing protection is available.
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older
Preferred Qualifications
A completed Associate’s or Bachelor’s Degree
1+ year of leadership experience directly managing others
1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)
Experience with performance metrics and lean process improvement
Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress, work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Starting pay for this position is $25.00–$26.00 USD hourly. Final pay will be based on shift selection and location. Additional earnings include overtime pay and performance bonuses. Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location: USA, CA, Stockton
#J-18808-Ljbffr
Lead Fulfillment Associate
Job Summary
The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant, Shipping Clerk, and more. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Leaders will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Our entire business works hard to delight our customers—from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional. We’re aiming to become the most customer‑centric company on Earth.
Lead Fulfillment Associate Role Types and Responsibilities ISS Representative Power Connector. Maintaining the link between Corporate Retail Teams and the FC, and reporting & re‑escalating tickets to Retail, Vendor Management, and Catalog. Plays an integral role in the RC by facilitating resolution or directly resolving problem items that cannot be received in the RC under normal conditions of receiving. Responsible for the tactical and strategic handling of Retail Request Tickets from Corporate.
Process Assistant Smooth Operator. Helps support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.
Dock Clerk Dock Star. Manages inbound flow from scheduling appointments to time of receives. Duties include regular communication with carriers, corporate transportation group, management, and dock personnel. Responsible for planning inbound arrivals, ensuring carrier compliance, managing buffers, and leading dock personnel.
Receiving Clerk Mega Monitor. Schedules inbound deliveries in dock master using Advance Ship Notices. Communicates regularly with carriers, corporate transportation group, and receivers. Keeps up‑to‑date knowledge of scheduled appointments, monitors new releases, and communicates with other departments. Responsible for training backup clerks.
Shipping Clerk Super Shipper. Corresponds with multiple shipping companies and their contacts. Uses multiple shipping company’s software to ship and track packages. Coordinates trailers to corresponding dock doors and cross docks using OMA tool. Ensures proper processes are followed with the Trailer Dock Release program.
Non‑Inventory Receive Clerk Non‑Inventory Guru. Works with Procurement to administer the flow of non‑inventory goods. Organizes supplies, corrugate, safety equipment, and tools. Researches missing shipments and stages product in work areas. Operates PIT equipment to move goods, using computer skills to track and receive non‑inventory goods.
Regulated Waste Coordinator Functions as the lead for the Waste Program within the FC. Product and hazardous waste sent for resale, donation, or disposal are properly managed in compliance with all applicable regulations. Provides technical support and execution of the Regulated Waste Procedure, partnering with Operations and EHS teams to maintain compliance while overseeing the waste process.
Amazon Robotics (AR) Quarterback Main responsibility is monitoring overall floor health of the robotic field and leading safe and effective work dispatch for Amnesty Floor Monitors, ensuring minimum impact on downstream operations. Coordinates with local Learning, RME, and Operations teams, using real‑time data and dashboards during shifts to drive standard work practices and achieve daily operational goals.
Floor Health Monitor Autonomous, self‑sufficient operator. Amnesty Floor Monitors are associates that have undergone specific training to safely access the Amazon Robotic floors and perform a wide range of tasks. Responsibilities include resolving issues on the AR floor such as restarting a drive, or helping associates at stations with amnesty processing and prevention.
Data Analyst Works closely with the ICQA and Operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and ensures compliance with ICQA‑related SoX requirements.
Things to Know About Working in an Amazon Fulfillment Center
We’re committed to providing a safe work environment—wear a reflective vest, stretch, and recognize others for working safely.
We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
We work to regulate our sites as much as possible; noise and temperature levels can vary day to day. Hearing protection is available.
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older
Preferred Qualifications
A completed Associate’s or Bachelor’s Degree
1+ year of leadership experience directly managing others
1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)
Experience with performance metrics and lean process improvement
Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress, work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Starting pay for this position is $25.00–$26.00 USD hourly. Final pay will be based on shift selection and location. Additional earnings include overtime pay and performance bonuses. Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location: USA, CA, Stockton
#J-18808-Ljbffr