Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.
As a family business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description This is a full-time, on-site Sales Manager role based in our Tribeca location. The Sales Manager will be responsible for leading the sales team, developing strategies to meet sales goals, and delivering exceptional customer experiences. Daily tasks will include managing operations, maintaining a welcoming store atmosphere, training team members, monitoring sales metrics, and ensuring clients receive personalized attention. Building lasting client relationships and maintaining a deep understanding of products, trends, and market insights are essential in this role.
Key Responsibilities
Lead the sales floor, setting the standard for professionalism, client service, and sales performance
Drive revenue and margin results through clear goal communication, accountability, and sound decision-making
Support associates during key selling moments and assist in closing high-value sales
Resolve client concerns promptly while upholding brand standards
Coach, mentor, and motivate the team to strengthen selling skills, product knowledge, and client development
Provide consistent on-the-floor observation, feedback, and performance coaching aligned with KPIs
Support onboarding, training, and performance documentation in partnership with the Sales Director
Oversee daily boutique operations including scheduling, floor coverage, and cross-department communication
Ensure compliance with opening/closing procedures, cash handling, security protocols, and online order fulfillment
Maintain high standards of visual merchandising, inventory management, and overall boutique presentation
Monitor daily sales performance and partner with leadership to achieve monthly, quarterly, and annual goals
Identify opportunities to improve conversion, service quality, and operational efficiency
Qualifications
5-10 years of experience in luxury retail sales, preferably in fine jewelry and/or diamonds; 3-5 years within a managerial role
Strong communication, interpersonal, and problem‑solving skills
Ability to train and mentor team members effectively, fostering a collaborative environment
Organizational and time management skills with a focus on detailed execution of strategies
Proficiency in sales and inventory management systems
Bachelor’s or GIA Degree preferred
Flexibility to work weekends - rotating schedule with Sales Director
Store Hours
Monday‑Friday 11‑7
Saturday 11‑6
Sunday 12‑6
What you’ll get at G.St:
Annual Salary Range: $110,000‑$130,000 (commensurate with experience)
Four Weeks/Year Combined Paid Vacation and Personal Days
Medical, dental, and vision insurance
401K with employer contributions
Access to professional development
FSA, HSA spending account
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Interested? Apply via linked in with a cover letter and your resume
#J-18808-Ljbffr
As a family business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description This is a full-time, on-site Sales Manager role based in our Tribeca location. The Sales Manager will be responsible for leading the sales team, developing strategies to meet sales goals, and delivering exceptional customer experiences. Daily tasks will include managing operations, maintaining a welcoming store atmosphere, training team members, monitoring sales metrics, and ensuring clients receive personalized attention. Building lasting client relationships and maintaining a deep understanding of products, trends, and market insights are essential in this role.
Key Responsibilities
Lead the sales floor, setting the standard for professionalism, client service, and sales performance
Drive revenue and margin results through clear goal communication, accountability, and sound decision-making
Support associates during key selling moments and assist in closing high-value sales
Resolve client concerns promptly while upholding brand standards
Coach, mentor, and motivate the team to strengthen selling skills, product knowledge, and client development
Provide consistent on-the-floor observation, feedback, and performance coaching aligned with KPIs
Support onboarding, training, and performance documentation in partnership with the Sales Director
Oversee daily boutique operations including scheduling, floor coverage, and cross-department communication
Ensure compliance with opening/closing procedures, cash handling, security protocols, and online order fulfillment
Maintain high standards of visual merchandising, inventory management, and overall boutique presentation
Monitor daily sales performance and partner with leadership to achieve monthly, quarterly, and annual goals
Identify opportunities to improve conversion, service quality, and operational efficiency
Qualifications
5-10 years of experience in luxury retail sales, preferably in fine jewelry and/or diamonds; 3-5 years within a managerial role
Strong communication, interpersonal, and problem‑solving skills
Ability to train and mentor team members effectively, fostering a collaborative environment
Organizational and time management skills with a focus on detailed execution of strategies
Proficiency in sales and inventory management systems
Bachelor’s or GIA Degree preferred
Flexibility to work weekends - rotating schedule with Sales Director
Store Hours
Monday‑Friday 11‑7
Saturday 11‑6
Sunday 12‑6
What you’ll get at G.St:
Annual Salary Range: $110,000‑$130,000 (commensurate with experience)
Four Weeks/Year Combined Paid Vacation and Personal Days
Medical, dental, and vision insurance
401K with employer contributions
Access to professional development
FSA, HSA spending account
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Interested? Apply via linked in with a cover letter and your resume
#J-18808-Ljbffr