Strategic CSM for SMB Accounts: Growth & Retention

A leading logistics company is looking for a Customer Success Manager to manage a portfolio of smaller customers. The role involves driving customer satisfaction and retention through effective engagement and support. Candidates should have up to 4 years of experience in customer success or related fields, strong organizational and communication skills, and a data-driven mindset. This is a permanent position based in Elm Grove, Wisconsin with a focus on enhancing customer value and preventing churn. #J-18808-Ljbffr