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Now Hiring: Sales Service Advisor - Automotive Industry

East End Lube LLC, Pearland, Texas, us, 77588

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Job Description Job DescriptionDescription:

We are looking for a motivated and customer-focused

Sales Service Advisor

to join our team! In this role, you will be the key point of contact for customers, helping them understand recommended services, building trust, and ensuring an excellent experience from start to finish.

Position open for both locations.

-11613 Broadway St

Pearland, TX 77584

- 2916 FM 528 Rd.

Webster, TX 77598

? Position:

Sales Service Advisor Location:

Pearland and Webster Pay:

Based on experience

Benefits

Competitive pay based on experience

Opportunities for growth

Supportive team environment

PTO, Health insurance, 401k, bonuses.

Responsibilities

Greet customers and provide clear, friendly communication

Review vehicle concerns and recommend appropriate services

Prepare repair orders and explain services in a way customers can understand

Work closely with technicians to ensure accurate diagnoses and estimates

Upsell services ethically based on customer needs

Maintain strong customer relationships and ensure satisfaction

Handle phone calls, appointments, and follow-ups

Keep the service area organized and professional

Requirements

Experience in automotive service advising

preferred

Strong communication & customer service skills

Ability to multitask in a fast-paced environment

Basic automotive knowledge

Positive attitude and professional appearance

Reliable, punctual, and detail-oriented

Bilingual is a plus (but not required)

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