On-Site Support Specialist II — $2K Retention Bonus

A higher education institution is seeking a Customer Support Representative II to provide technical support to customers. This position requires excellent communication skills, 6+ months of customer service experience, and proficiency with Microsoft Office. The role involves documenting interactions and assisting with general product-related inquiries and issues. The position is on-site five days a week and includes a retention bonus after three months of employment. #J-18808-Ljbffr