Customer Relations Representative - State Farm Agent Team Member
James Brauns - State Farm Agent, New Caney, Texas, United States, 77357
Job Description
Benefits: Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About Our Agency:
Our agency opened in June 2025 and is growing fast with two full-time team members and one part-time team member. We aim for a culture rooted in collaboration, integrity, and opportunity. We offer paid time off, paid holidays, birthdays off, and full licensing reimbursement. Our office is energetic, motivated, and goal-driven. We’re looking for a sales-focused team member who is hungry to learn, coachable, and ready to hit the ground running with a positive, can-do attitude. If you’re driven by results and want to grow your career in an office that values hard work and having fun, you’ll be a great fit here. ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with James Brauns - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for driven and sales-minded candidates. RESPONSIBILITIES
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
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Benefits: Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About Our Agency:
Our agency opened in June 2025 and is growing fast with two full-time team members and one part-time team member. We aim for a culture rooted in collaboration, integrity, and opportunity. We offer paid time off, paid holidays, birthdays off, and full licensing reimbursement. Our office is energetic, motivated, and goal-driven. We’re looking for a sales-focused team member who is hungry to learn, coachable, and ready to hit the ground running with a positive, can-do attitude. If you’re driven by results and want to grow your career in an office that values hard work and having fun, you’ll be a great fit here. ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with James Brauns - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for driven and sales-minded candidates. RESPONSIBILITIES
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
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