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Client Relationship Associate

Hopesglobalgetaways, Lexington, Kentucky, us, 40598

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Role Summary

We are seeking detail-oriented and service-driven professionals to join our team as Client Relationship Associates. In this fully remote position, you will support clients by assisting with comprehensive research, coordinating reservations, and ensuring all booking details are accurate and seamlessly executed. This role combines customer service, coordination, and administrative precision to deliver an exceptional client experience. Full training and ongoing support are provided. Primary Responsibilities

Create and coordinate customized itineraries based on client preferences and needs

Research, compare, and confirm reservation options using approved systems

Provide accurate information and personalized recommendations aligned with client budgets

Communicate clearly and professionally via email, phone, and messaging platforms

Manage booking updates, modifications, and service-related inquiries promptly

Maintain detailed, organized, and accurate client documentation

Participate in team meetings, training sessions, and ongoing professional development

What We Offer

100% remote work environment

Flexible scheduling options

Comprehensive onboarding and continuous training

Access to performance-based incentives and special perks

Supportive, collaborative team culture

Required Qualifications

Strong written and verbal communication skills

Excellent attention to detail and organizational abilities

Ability to work independently in a remote setting

Basic computer proficiency and internet access

Must be at least 18 years of age

Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

Professional-level English communication skills

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