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Customer Engagement Travel Advisor

Hopesglobalgetaways, Rochester, New York, United States

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Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview We’re expanding and seeking motivated, people-focused individuals to join our team as a Customer Engagement Travel Advisor. In this remote, flexible opportunity to connect with clients, understand their travel goals, and design personalized vacation experiences.

If you love engaging with people, delivering exceptional service, and turning travel dreams into reality, this could be the perfect fit for you. No prior travel experience is required — we provide full training and certification.

Role Requirements

Engage with clients to understand their travel preferences, goals, and budgets

Research and design customized vacation packages

Provide expert recommendations and destination insights

Communicate professionally via phone, email, and online platforms

Manage bookings, confirmations, and itinerary updates

Build long-term client relationships that encourage repeat and referral business

Stay current on travel trends, promotions, and supplier partnerships

Maintain organized client records and booking details

Benefits

100% Remote – Work from anywhere

Flexible schedule – Part-time or full-time options

Professional training and travel agent certification provided

Ongoing mentorship and daily support

Access to industry tools, suppliers, and exclusive travel perks

Seeking

Strong communication and relationship-building skills

Customer-first mindset with attention to detail

Self-motivated and comfortable working independently

Basic computer and internet proficiency

Must be 18+

Must reside in the U.S., U.K., or another qualifying region

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