Software Usability (UI & UX) Designers
University of Utah, Salt Lake City, Utah, United States, 84193
Priority Review Date (Note - Posting may close at any time)
Job Summary
University of Utah Health is seeking an accomplished
Senior Software Usability (UI & UX) Designer
to lead the design and optimization of large-scale digital experiences across our enterprise web ecosystem.
In this senior-level role, you’ll act as both a hands‑on designer and a strategic thought partner helping shape the design direction, usability standards, and accessibility practices across our clinical and academic websites. You will design, prototype, and test complex user flows that support patients, providers, and staff in discovering information, scheduling care, and engaging with U of U Health services.
You’ll serve as a subject matter expert in UX/UI design helping to mentor peers, guide best practices, and collaborate closely with other UX designers, our developers, analysts, and product owners to deliver accessible, intuitive, and high‑performing website experiences.
Please submit a resume, portfolio, and cover letter describing how your experience and design approach align with the needs of this senior-level role.
Why Join Us As part of the Digital Experience team at University of Utah Health, you’ll help define the next generation of patient, student, and provider experiences that support our mission to deliver compassionate, accessible, and innovative care. You’ll collaborate with top designers, developers, and strategists in a hybrid environment that values creativity, rigor, and real‑world impact.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities Essential Functions:
Lead the interaction design and usability testing for enterprise‑level web and software projects.
Translate research insights, analytics, and stakeholder goals into actionable design elements including wireframes, prototypes, task flows, customer journeys, and design specifications.
Partner with cross‑functional teams that include developers, content strategists, and project managers to deliver designs that balance usability, scalability, and technical feasibility.
Design and optimize conversion‑oriented flows, such as provider search, appointment scheduling, and account management.
Conduct and synthesize usability testing, heuristic evaluations, and accessibility audits, ensuring compliance with ADA web accessibility standards.
Contribute to and evolve the University of Utah Health Design System, ensuring visual and interaction consistency across platforms.
Develop functional design specifications and collaborate on implementation with front‑end and back‑end developers.
Serve as a mentor and reviewer for other designers, supporting design critiques, UX reviews, and cross‑team knowledge sharing.
Advocate for data‑driven and human‑centered design, presenting design rationales and usability findings to leadership and stakeholders.
Conduct highly complex work independently with wide latitude for decision‑making and professional judgment.
Minimum Qualifications EQUIVALENCY STATEMENT :
1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.
Demonstrated expertise in designing for web‑based and responsive software interfaces.
Proven success leading usability design projects from concept through implementation.
Proficiency in modern design tools such as Figma, Sketch, Adobe XD, and Miro.
Strong understanding of user research, interaction design, design systems, and accessibility standards (WCAG 2.1+).
Experience designing within enterprise CMS or large‑scale software environments (Drupal, WordPress, Sitecore, or equivalent).
Excellent written and verbal communication skills, including the ability to present complex design concepts to technical and non‑technical stakeholders.
Strong portfolio demonstrating advanced‑level design process and real‑world problem‑solving.
Preferences
Bachelor’s degree in Design, Human Factors, HCI, or related field
8+ years of experience designing for complex digital ecosystems in healthcare, higher education, or other regulated industries.
Demonstrated experience implementing design systems and pattern libraries across multi‑site environments.
Knowledge of A/B testing, personalization, and data‑driven optimization strategies.
Familiarity with user research tools and methods.
Experience integrating with agile development environments.
Type Special Instructions Summary
Additional Information
University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affinity Action:
Director/Title IX Coordinator
Office of Equal Opportunity and Affinity Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
This position may require the successful completion of a criminal background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* What is your highest level of completed education?
None
High School Diploma or Equivalent
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
* How many years of related work experience do you have?
Less than 2 years
2 years or more, but less than 4 years
4 years or more, but less than 6 years
6 years or more, but less than 8 years
8 years or more, but less than 10 years
10 years or more, but less than 12 years
12 years or more, but less than 14 years
14 years or more
How many years of professional experience using modern design and prototyping tools like Figma, Adobe XD, Sketch do you have?
None
0 - 1 Years
1 - 3 Years
3+ Years
How many years of professional experience creating and optimizing customer journeys do you have?
None
0 - 1 Years
1 - 3 Years
3+ Years
If you do not currently live in the Salt Lake City, UT area, are you willing to relocate? (Open Ended Question)
Required Documents
Resume
Optional Documents
Cover Letter
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
#J-18808-Ljbffr
Job Summary
University of Utah Health is seeking an accomplished
Senior Software Usability (UI & UX) Designer
to lead the design and optimization of large-scale digital experiences across our enterprise web ecosystem.
In this senior-level role, you’ll act as both a hands‑on designer and a strategic thought partner helping shape the design direction, usability standards, and accessibility practices across our clinical and academic websites. You will design, prototype, and test complex user flows that support patients, providers, and staff in discovering information, scheduling care, and engaging with U of U Health services.
You’ll serve as a subject matter expert in UX/UI design helping to mentor peers, guide best practices, and collaborate closely with other UX designers, our developers, analysts, and product owners to deliver accessible, intuitive, and high‑performing website experiences.
Please submit a resume, portfolio, and cover letter describing how your experience and design approach align with the needs of this senior-level role.
Why Join Us As part of the Digital Experience team at University of Utah Health, you’ll help define the next generation of patient, student, and provider experiences that support our mission to deliver compassionate, accessible, and innovative care. You’ll collaborate with top designers, developers, and strategists in a hybrid environment that values creativity, rigor, and real‑world impact.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
Responsibilities Essential Functions:
Lead the interaction design and usability testing for enterprise‑level web and software projects.
Translate research insights, analytics, and stakeholder goals into actionable design elements including wireframes, prototypes, task flows, customer journeys, and design specifications.
Partner with cross‑functional teams that include developers, content strategists, and project managers to deliver designs that balance usability, scalability, and technical feasibility.
Design and optimize conversion‑oriented flows, such as provider search, appointment scheduling, and account management.
Conduct and synthesize usability testing, heuristic evaluations, and accessibility audits, ensuring compliance with ADA web accessibility standards.
Contribute to and evolve the University of Utah Health Design System, ensuring visual and interaction consistency across platforms.
Develop functional design specifications and collaborate on implementation with front‑end and back‑end developers.
Serve as a mentor and reviewer for other designers, supporting design critiques, UX reviews, and cross‑team knowledge sharing.
Advocate for data‑driven and human‑centered design, presenting design rationales and usability findings to leadership and stakeholders.
Conduct highly complex work independently with wide latitude for decision‑making and professional judgment.
Minimum Qualifications EQUIVALENCY STATEMENT :
1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.
Demonstrated expertise in designing for web‑based and responsive software interfaces.
Proven success leading usability design projects from concept through implementation.
Proficiency in modern design tools such as Figma, Sketch, Adobe XD, and Miro.
Strong understanding of user research, interaction design, design systems, and accessibility standards (WCAG 2.1+).
Experience designing within enterprise CMS or large‑scale software environments (Drupal, WordPress, Sitecore, or equivalent).
Excellent written and verbal communication skills, including the ability to present complex design concepts to technical and non‑technical stakeholders.
Strong portfolio demonstrating advanced‑level design process and real‑world problem‑solving.
Preferences
Bachelor’s degree in Design, Human Factors, HCI, or related field
8+ years of experience designing for complex digital ecosystems in healthcare, higher education, or other regulated industries.
Demonstrated experience implementing design systems and pattern libraries across multi‑site environments.
Knowledge of A/B testing, personalization, and data‑driven optimization strategies.
Familiarity with user research tools and methods.
Experience integrating with agile development environments.
Type Special Instructions Summary
Additional Information
University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affinity Action:
Director/Title IX Coordinator
Office of Equal Opportunity and Affinity Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
This position may require the successful completion of a criminal background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* What is your highest level of completed education?
None
High School Diploma or Equivalent
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
* How many years of related work experience do you have?
Less than 2 years
2 years or more, but less than 4 years
4 years or more, but less than 6 years
6 years or more, but less than 8 years
8 years or more, but less than 10 years
10 years or more, but less than 12 years
12 years or more, but less than 14 years
14 years or more
How many years of professional experience using modern design and prototyping tools like Figma, Adobe XD, Sketch do you have?
None
0 - 1 Years
1 - 3 Years
3+ Years
How many years of professional experience creating and optimizing customer journeys do you have?
None
0 - 1 Years
1 - 3 Years
3+ Years
If you do not currently live in the Salt Lake City, UT area, are you willing to relocate? (Open Ended Question)
Required Documents
Resume
Optional Documents
Cover Letter
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
#J-18808-Ljbffr